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How to retrieve historical shipping info?

As you may notice, all shipping details that are more than 1 year will be archived from your account; particularly information under “Parcel Status” page. If you would like to retrieve your shipping history, simply fill up the form HERE and our support team will email the requested shipping info within 24 working hours.

* Shipping history info retrieval incur SGD5 .

You will receive the shipping history info within 24 working hours upon submission. Here is a sample data what you will be receiving.

The data you will receive for each parcel:

  • Courier
  • AWB
  • Parcel Number
  • Shipment Status
  • Weight
  • Parcel Content
  • Parcel Value
  • Price
  • Insurance Price
  • Collection Name
  • Collection Company
  • Contact Code
  • Contact Number
  • Collection Email
  • Collection Address 1
  • Collection Address 2
  • Collection Address 3
  • Collection Address 4
  • Collection Postcode
  • Collection Town
  • Collection State
  • Receiver Name
  • Receiver Company
  • Contact Code
  • Contact Number
  • Alt Contact Code
  • Alt Contact Number
  • Receiver Email
  • Receiver Address 1
  • Receiver Address 2
  • Receiver Address 3
  • Receiver Address 4
  • Receiver Postcode
  • Receiver City
  • Receiver State
  • Collection Date
Jenny is the author of this solution article.

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