EasyParcel support team provides full assistance via online. If you have any questions on EasyParcel service or shipment enquiries, fill up the contact form by selecting the topic related to your enquiry. Besides, you can also reach us via live chat for assistance.
Here's the steps to fill up contact form:
Step 1: Go to our Customer Help & Support and click on "International Shipment".
Step 2: Select your inquiry.
- Parcel Collection - missed pick up / remind pick up
- Parcel Delivery - late delivery / delivery issue
- Request Proof Of Delivery (POD) - Parcel delivered but yet to receive by receiver
- Parcel Lost
- Parcel Damaged
Step 3: Fill in all the details and attach relevant photo for references. Click "Submit".
Step 4: Your inquiry has been successfully received. Click "OK" and wait for customer support team to get back to you. Remember to check your email!