EasyParcel (Singapore) Help Centre

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[SG] Pricing & Payment Inquiries

1. How do I get a Quote?

Step 1: At the quote page, key in delivery postcodes and the weight of your parcel.

Step 2: Click on the “Quote & Book” button.

If you are happy with the quote result, click on the “Book Now” button to continue your booking.

You may refer this article to book for domestic.

2. How can I pay?

In order to save your time, EasyParcel uses credit system to pay for your order.You can top up for EasyParcel credits to enjoy click-and-go bookings. View top up promotion packages HERE.

EasyParcel members with insufficient credits can use instant pay feature during checkout to pay for current delivery order amount. Delivery rate will be according to non-member's rate.

3. How do I top-up my credits?

Log in into your account. Click on "Top Up" button on your dashboard. Choose the package that you want and click the "Get It Now" button. You may choose to pay via credit/debit card, and e-wallet or ATM/bank transfer (available for EP10,000 and EP20,000 packages only).

4. Why does the price quoted are different from the previous quote I receive?

There will be price fluctuation from time to time depending on the courier service provider due to fuel & handling surcharges.

Jenny is the author of this solution article.

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