EasyParcel (Singapore) Help Centre

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[SG] Account Inquiries

1. How many accounts can I create?

Each user is limited to only ONE account. However, for business account you may have another one but you are required to submit your business registration license. 

2. How do I change my password?

Login into your account and click on your profile picture > "Edit Profile". You can change your password under the "Settings". See More

3. Where can I get the delivery invoice?

Login into your account and click on "Account"> "Statement". Select "Invoice" tab and click on the download logo to print the invoice.

4. How do I track my parcel?

You are able to track your parcel from multiple courier companies using our built-in EasyTrack. Select the courier company that you are using and paste the Air Waybill/tracking number to track.

5. Can I change my e-mail?

Yes, you can change your e-mail. Head over to "Account" > "Profile" and change it under personal tab.

Jenny is the author of this solution article.

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