- How to request Proof Of Delivery (POD)?
We'll Cover: How to view your POD via EasyTrack What to do if you are not able to obtain your POD? Did y...
- Does my credit expire?
In short answer, yes. Your EasyParcel credits will only be valid for one (1) year from the latest top up date (Activ...
- What is a On-Demand "Failed Delivery"?
Unfortunately, your receiver was not available or uncontactable while the delivery rider/driver arrived at the recei...
- Why is the On-Demand parcel returned to me?
Unfortunately, Your receiver was not available or uncontactable while the rider arrived at the receiver’s location. ...
- How to create On-Demand parcels?
Having an urgent document or gift need to be delivered within the same day? Count on our fast, convenient, and affor...
- What should I do if my parcel has missed pick up or has not been collected after the time frame given?
We apologize for any inconvenience caused. EasyParcel is a platform that provides shipping solution and therefore we...