Knowledge Base

[SG] Getting Started

Create/login to your account, navigate your homepage

[SG] Account

Setup/edit profile details, password, language

[SG] Book A Parcel

Create shipment, measure product weight/dimension, prohibited items list

[SG] Manage Parcel

Print and attach air waybill, packaging, tracking, edit/cancel parcel

[SG] Payment & Billing

Top up packages, payment option, check/download invoice

[SG] Marketing Tools

SMS/Email Campaign, EasyTrack, Air Waybill

[SG] Integrate Your Store

Connect your online store with us

[SG] Reward / Add On Services

Unique services/features to spice up your shipment

[SG] Insurance

Basic coverage, Premium EasyCover Protection

[SG] Delivery Problems

Self service centre, feedback wall

[SG] Frequently Asked Question (FAQ)

[SG] Cash on Delivery (COD)

All regarding COD