EasyParcel (Singapore) Help Centre
[SG] Payment & Billing
Top up packages, payment option, check/download invoice
Top Up Credit & Packages
- What is EasyParcel credit?
- How to Top Up credit on EasyParcel?
- How do I top up online via credit/debit card, or e-wallet?
- How do I top up offline via ATM or bank transfer?
- How do I top up by instalment payment plan?
Order Payment Methods
Adjustments & Surcharges
- What is shipping surcharges?
- What is weight dispute?
- How to avoid misdeclared parcel weight?
- How discrepancies are identified by couriers?
- What happens if my parcel weight is heavier than the declared weight?