EasyParcel (Singapore) Help Centre

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Top Up Credit & Packages

  • What is EasyParcel credit?

    We'll Cover: How to check your credits validity? Information of EasyParcel Credits  Simply top up your EasyParcel account with credit to book deliveries as you go. Every top up package comes with different attractive rates a...

  • How to Top Up credit on EasyParcel?

    New to EasyParcel? Follow the steps below to top up your credit and ship with us! Click here to know more on EasyParcel Credit. We'll Cover: How to top up credit on EasyParcel? What are the Top Up Payment methods on EasyParcel...

  • How do I top up online via credit/debit card, or e-wallet?

    You can top up your EasyParcel credit directly in just a few clicks online and enjoy member rates for your deliveries. This online top up available across multiple methods, including credit/debit card,  and e-wallet. Find out how you ca...

  • How do I top up offline via ATM or bank transfer?

    Offline top-up methods often don't require a bank account or credit card and no Internet required to perform offline top up, fret not as we've launched offline top up for you.  At this moment, offline top up is available for EP1...

  • How do I top up by instalment payment plan?

    Top Up Now, Pay Later! With the aim of championing small businesses to grow  without worrying about parcel delivery, we’ve rolled out an exclusive top up package with a new payment option – instalment. You can  split your payment into ...

  • What is EasyParcel Top Up packages?

    Simply top up your EasyParcel account with credit and got your shipment booked easily with us. There are more than 10 top up packages ranging from EP20 - EP50,000. Every package comes with different attractive rates and benefits. You ma...

  • How to add or top up credit to my account on EasyParcel?

    Ready to embark on an amazing journey at EasyParcel? Well, you can unlock more savings, more freebies and enjoy reward points where you can redeem amazing gadgets when you make a new top up to your EasyParcel account. Step 1: Log in to...

  • Can I convert EasyParcel credits to money?

    To ensure the security of our customers' accounts and to keep our priority of giving the service to all users, your EasyParcel credits are not able to be converted into money, cash or such. Instead, you can enjoy all the amazing ser...

  • Does EasyParcel Top Up Packages with instalment payment?

    We'll Cover: What is instalment payment? How to identify top up packages that come with instalment payments? What is instalment payment? Installment payment is a payment type that allows customers to make purchases and pay...

  • Does my credit expire?

    In short answer, yes. Your EasyParcel credits will only be valid for one (1) year from the latest top up date (Active Period). But no worries, EasyParcel will notify you of the expiration of the Active Period no later than one (1) mo...