Support : EasyParcel (Singapore) Help Centre

EasyParcel (Singapore) Help Centre

Getting Started

An introduction to EasyParcel and the basics of how EasyParcel works

Account

Manage your account details, company details and preferred setting

Send Parcels

All-in-one parcel creation guides and packaging guides

Manage Parcels

Tracking, packaging, editing, canceling and reporting your parcels

Integrate Your Stores

Connect your online stores directly to EasyParcel

Payment & Billing

Top up packages, payment option, check/download invoice

Add On Services

Everything you need to know about add on services on EasyParcel

Tools & Widgets

Extra tools to make your delivery process more efficiency

Rewards

EasyParcel reward points, coupons and packaging material for redemption

Recent articles

Why TikTok sellers choose EasyParcel for shipping?
We'll Cover: TikTok Shop Sellers (Using TikTok Shop) TikTok Content Creators (Not Using TikTok Shop) Why Do...
How to enable the "Seller Own Fleet" (SOF) option on TikTok shop?
We'll Cover: What is Seller Own Fleet (SOF) on TikTok? How to Enable 'Seller Own Fleet' (SOF) on Tik...
How to ship and fulfil TikTok orders via EasyParcel delivery platform?
We'll Cover: TikTok Shop Sellers TikTok Content Creators If you're selling on TikTok in Singapore, E...
How does EasyParcel work?
We'll Cover: Check for Courier Rates Store Integrations Generate Shipping Documents Customer Support Syste...
How can I deal with International shipping for TikTok orders using EasyParcel?
How can I deal with International shipping for TikTok orders using EasyParcel?
How do I manage returns and exchanges for TikTok orders with EasyParcel?
How do I manage returns and exchanges for TikTok orders with EasyParcel?