EasyParcel (Singapore) Help Centre

[SG] Sign Up 1

• [SG] Sign Up An Account

[SG] Setup An Account 1

• [SG] Update Your Profile

[SG] Account Password 1

• [SG] Reset Password

[SG] Country Setting 1

• [SG] Switch Your EasyParcel Country

[SG] Debit/Credit Card 1

• [SG] Add, Update Or Remove Debit/Credit Cards

[SG] Address Book 1

• [SG] Import, Add Or Search In Address Book

[SG] Single Parcel 3

• [SG] Book For Domestic
• [SG] Book For On-Demand
• [SG] Book For International

[SG] Bulk Parcel 2

• [SG] Book For Domestic
• [SG] Book For International

[SG] Product Weight & Dimension 1

• [SG] How To Avoid Misdeclared Parcel Weight

[SG] Parcel Content 1

• [SG] Categorize & Describe Parcel Content

[SG] Prohibited & Non Compensation Item 1

• [SG] Prohibited & Non Compensation Items

[SG] Coupon 1

• [SG] How Coupon System Works

[SG] Courier Partner 1

• [SG] Our Courier Partners

[SG] Air Waybill & Invoice 4

• [SG] Change Air Waybill Format
• [SG] Download & Print Air Waybill
• [SG] Attach Air Waybill & Invoice
• [SG] Download Courier Manifest As Proof Of Collection

[SG] Packaging 3

• [SG] Buy Flyers
• [SG] Claim Free Flyers
• [SG] Packaging Guidelines

[SG] Tracking 1

• [SG] Retrieve Historical Shipping Info

[SG] Cancel Parcel 1

• [SG] Cancel Your Shipment

[SG] EasyParcel Credit & Top Up Packages 4

• [SG] What is EasyParcel Credit
• [SG] Introduction to EasyParcel Top Up Package
• [SG] Free Starter Pack For First EP1000 to EP3000 Top Up
• [SG] Free Thermal Printer For First EP5,000 Top Up Or Above

[SG] Top Up Methods 3

• [SG] Top Up Online Via Credit/Debit Card and E-wallet
• [SG] Top Up Offline Via ATM/Bank Transfer
• [SG] EasyParcel Credits Auto Top Up

[SG] Statement 3

• [SG] Check Out Via EasyParcel Credit
• [SG] Check Out Via Instant Pay
• [SG] Check out via E-wallet (GrabPay)

[SG] Air Waybill Branding 1

• [SG] Setup Air Waybill Branding

[SG] EasyTrack Branding 1

• [SG] Setup EasyTrack Branding

[SG] Custom Tracking SMS 1

• [SG] Setup Custom Tracking SMS

[SG] SMS Campaign 1

• [SG] Create SMS Campaign

[SG] Custom Tracking Email 1

• [SG] Setup Custom Tracking Email

[SG] Integration 12

• [SG] EasyStore
• [SG] QuickSend
• [SG] 99%SME
• [SG] WooCommerce
• [SG] Shopcada

View all 12

[SG] API 2

• [SG] EasyParcel API Key
• [SG] The difference between Individual API and Marketplace API

[SG] Tracking SMS 1

• [SG] Introducing Tracking SMS

[SG] Tracking Email 1

• [SG] Introducing Tracking Email

[SG] Referral 1

• [SG] Referral Campaign

[SG] Tools 4

• [SG] Volumetric Calculator
• [SG] EasyTrack
• [SG] Widgets
• [SG] Fragile Logos

[SG] EasyReward 1

• [SG] EasyReward - Earn Points From Top Up To Redeem Rewards

[SG] Insurance 1

• [SG] Basic Insurance

[SG] EasyCover 1

• [SG] EasyCover

[SG] File A Claim 2

• [SG] File A Claim For Lost Shipment
• [SG] Checking A Claim Status

[SG] Customer Support Channel 3

• [SG] Domestic Shipment
• [SG] International Shipment
• [SG] General Inquiries

[SG] Parcel Not Collected 4

• [SG] Drop Off
• [SG] Remind Courier For Collection
• [SG] Cancel Shipment
• [SG] Rebook For A New Courier

[SG] Drop Off 1

• [SG] Change Shipment To Drop Off

[SG] Parcel Lost & Damaged 4

• [SG] Parcel Lost In Transit
• [SG] Parcel Arrives Damaged
• [SG] Receive A Wrong Item
• [SG] Missing Item In The Parcel

[SG] General 1

• [SG] General Inquiries

[SG] Pricing & Payment 1

• [SG] Pricing & Payment Inquiries

[SG] Collection & Delivery 1

• [SG] Collection & Delivery Inquiries

[SG] Insurance 5

• [SG] Insurance Inquiries
• [SG] Insurance Buyer's Plan Purchasing Inquiry
• [SG] Insurance Pricing Inquiries
• [SG] Insurance Claims Inquiries
• [SG] Insurance Damage & Plan-Voiding Inquiries

[SG] Integration 1

• [SG] Integration Kit Inquiries

[SG] Account 1

• [SG] Account Inquiries

[SG] Prohibited Item 1

• [SG] Prohibited Item Inquiry

[SG] Cash on Delivery (COD) 1

• [SG] Cash on Delivery (COD)

[SG] Cash on Delivery (COD) 0