Support : EasyParcel (Singapore) Help Centre

EasyParcel (Singapore) Help Centre

Getting Started

An introduction to EasyParcel and the basics of how EasyParcel works

Account

Manage your account details, company details and preferred setting

Send Parcels

All-in-one parcel creation guides and packaging guides

Manage Parcels

Tracking, packaging, editing, canceling and reporting your parcels

Integrate Your Stores

Connect your online stores directly to EasyParcel

Payment & Billing

Top up packages, payment option, check/download invoice

Add On Services

Everything you need to know about add on services on EasyParcel

Tools & Widgets

Extra tools to make your delivery process more efficiency

Rewards

EasyParcel reward points, coupons and packaging material for redemption

Recent articles

How to book my parcel using SingPost - Door to Point Service?
Are you unfamiliar with EasyParcel's latest addition service, Singpost - Door to Point Service? Don't worry,...
How to book my parcel using SingPost - Point to Door Service?
Are you unfamiliar with EasyParcel's latest addition service, Singpost - Point to Door Service? Don't worry,...
How to book my parcel using SingPost - Point to Point Service?
Are you unfamiliar with EasyParcel's latest addition service, Singpost - Point to Point Service? Don't worry...
What is Express Driver Finder?
We'll Cover: What is Express Driver Finder? How does Express Driver Finder work? How to book On-Demand deli...
Who will bear the delivery costs if the COD parcels are returned or rejected?
We'll Cover: Scenario 1: Receiver is not home Scenario 2: Receiver is unreachable Introduction It'...
How to manage my payment methods on EasyParcel?
Registering a debit/credit card is a must to kickstart your international delivery booking journey. It's simple!...