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[SG] How To Enable COD Payment
It’s not difficult at all! Follow these easy peasy steps to enable the COD delivery orders in your account. Step 1: Book a courier with Aramex, J&T Express, Janio or Ninja Van with a label that indicates ‘Cash on delivery av...
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[SG] Things To Know About COD✍️
COD Withdrawal Feature? Now everyone can enjoy cash on delivery as a payment option! Though, do keep in mind that you’ll need to verify your account to withdraw any COD amount into your bank account. To unlock the COD withdrawal fea...
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[SG] What happens when the receiver is not home / unable to pay cash to the courier upon delivery?
A: In such an event, the receiver may request for a re-attempt delivery for another day to your chosen COD courier. For more information, please contact our Customer Support Team who’ll be able to assist you further. For more info,...
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[SG] Are card payments, e-wallet payments, QR payments, and online banking accepted as an alternative to make payment for the parcel(s) should the receiver fail to pay in cash?
Unfortunately, no. All transactions from the receiver to the courier shall be made in cash payment only. For more info, may refer: https://easyparcel.com/blog/sg/cash-on-delivery/
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[SG] How will COD charges be charged onto my COD amount?
COD charges will be based on the fix rate or percentage fee set by the courier, and will be deducted directly from the COD amount set by you. For example, if you book J&T Express to ship your parcel at the COD amount of S$100:- J&a...
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[SG] When am I able to request for my COD amount to be withdrawn into my bank account?
You can request a withdrawal within the settlement period from specific courier once your shipment is delivered. Check the status of your parcel(s) in the ‘COD Settlement’ page. If it is shown as ‘To Release’, you are able to request by...
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[SG] What do I need to verify my account?
Once you scan the QR code on your dashboard, you will be prompted to log in to your EasyParcel account. Then, you are required to take a photo of your NRIC/Passport (front and back), and ensure that your details are accurate before subm...
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[SG] When will my COD amount be released into my bank account after requesting a withdrawal?
The EasyParcel team will be working to release your COD amount into the bank account provided in the ‘Bank Information’ tab of your ‘Profile‘ page within 5-7 working days after request. Remember to keep your bank information updated so ...
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[SG] Can I change my COD amount after placing an order?
Changes to COD amount cannot be made once an order is placed. We recommend that you cancel your order and place a new one with the new amount. For more info, may refer: https://easyparcel.com/blog/sg/cash-on-delivery/
