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What is Cash On Delivery (COD)?

What is Cash on Delivery (COD)?

Cash on Delivery is a payment method where customers/receivers pay their orders with cash at the moment they receive their package from couriers.  

At EasyParcel, we acknowledge that a lot of customers/receivers prefer to pay with cash. Thus, we provide the Cash On Delivery (COD) service. 

You may choose to create COD shipments that allow COD payment method for your customers/receivers who prefer to pay with cash for their items.

How does COD service work in EasyParcel?

Step 1: Book and enable COD service in EasyParcel

Step 2: Drop off your parcel or wait for couriers to pick up

Step 3: Couriers collect cash payment from receivers upon arrival

Step 4: Make a withdrawal request on COD settlement page once the status is "to release".
Note: Make sure to verify your account to be able to proceed with the withdrawal. You may also learn our guide here on how to verify your account successfully.

Step 5: The payout amount will release to sender's account within 3-4 working days.
Note: COD charges will be deducted from the payout amount directly. You may learn more here on how to get your settlement amount.


EasyParcel is the author of this solution article.

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