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How to create COD shipment on EasyParcel?

Quick Summary

To create a COD shipment on EasyParcel SG, start by booking a service with a courier labeled "Cash on delivery available" (such as Aramex, J&T Express, Janio, or Ninja Van). After filling in the delivery details, go to the "Cash On Delivery" column and toggle the option to enable COD. Enter the exact amount you want the courier to collect from the receiver. Once the delivery is complete, you can request a withdrawal via the "COD Settlement" page, and funds will be released to your bank account within 5-7 working days.


It’s not difficult at all!  Follow these easy peasy steps to enable the COD delivery orders in your account.

Step 1: Selecting a courier with COD available

Step 1: Book a courier with Aramex, J&T Express, Janio or Ninja Van with a label that indicates ‘Cash on delivery available’.


Step 2: Filling in sender and receiver details

Step 2: Fill in your sender & receiver details as per usual.

Step 3: Enabling COD and entering the COD Amount

Step 3: Under the column of ‘Cash On Delivery’, select to enable COD and a drop-down will appear for you to key in the ‘COD Amount’ that you want your receiver to pay to the courier.


Step 4: Have your parcel picked up by a courier from your doorstep or drop it off at a courier branch/point.

Step 5: Courier rider collects cash payment upon arrival

Step 5: Upon arrival, courier rider will collect cash payment from the receiver.

Step 6 and 7: COD Settlement page for withdrawal

Step 6: Make a withdrawal on the ‘COD Settlement’ page.
*For more info on status, scroll down our blog to refer to our FAQ. 

Example of successful COD withdrawal

Step 7: COD amount is released into your bank account within 5-7 working days after withdrawal request (COD charges will be deducted from the total amount directly).

Icon for COD payment options on Single Parcel page 



COD payment option is available on the ‘Single Parcel‘ page after you’ve booked a COD courier.
For more info, may refer :  https://easyparcel.com/blog/sg/cash-on-delivery
K
KhaiLim is the author of this solution article.

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