- What should I do if my parcels have not been delivered after the given time frame?
Quick Summary If your parcel has seen no tracking movement for more than 3 working days past the expected delivery ...
- Why is my parcel delayed?
Quick Summary Parcel delays generally occur due to four primary factors: inaccurate documentation, peak seasons, na...
- What should I do if I have entered the wrong information after made order?
Quick Summary If you entered incorrect information, your next step depends on whether the parcel has been collected...
- How to identify my parcel is a missed pickup delivery?
Quick Summary You can identify a missed pickup by checking your tracking information on the EasyParcel SG website. ...
- What should i do if shipment lost?
Quick Summary If your parcel has not been delivered within 14 days of collection, you can report it as lost directl...
- How to drop-off my parcel?
Quick Summary To drop off a parcel, first ensure you have selected a courier that supports drop-off services in Sin...
