- What is Express Driver Finder?
Quick Summary Express Driver Finder is a feature for on-demand delivery that lets you select multiple courier servi...
- Why is the On-Demand parcel returned to me?
If your receiver was unavailable or uncontactable when the rider arrived, the parcel will be arranged for return to ...
- What is a On-Demand "Failed Delivery"?
If your receiver was unavailable or uncontactable when the delivery rider or driver arrived, the delivery will be ma...
- Why my On-Demand parcel wasn't picked up?
Quick Summary If your on-demand parcel has not been picked up, it is most commonly due to traffic conditions or the...
- What should I do if my On-Demand parcel was damaged upon delivery?
Quick Summary If your on-demand parcel is damaged upon delivery, report it within 24 hours. Document the damage wit...
- What should I do if my On-Demand parcel missing?
Quick Summary If your on-demand parcel goes missing, report it to EasyParcel within 24 hours. Check the delivery st...
