EasyParcel (Singapore) Help Centre

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Reward Points

  • What is EasyParcel Reward Points?

    We'll Cover: What is EasyParcel Reward Points? How EasyParcel Reward works? FAQ What is EasyParcel Reward Points? Let your top up with EasyParcel give you more than just big savings on shipping fee, and also bigger reward...

  • How do I earn EasyParcel Reward points?

    We'll Cover: What is EasyParcel Reward Points? How EasyReward works? How to check my EasyParcel Reward Points balance? What is EasyParcel Reward Points? Let your top up with EasyParcel give you more than just big savin...

  • How much is a EasyParcel Reward Points worth?

    With every SGD1 top up, it will bring you 1 point.   Make the amount top up of your choice and you will be given the same amount of points.  For example, if you make a new top up of SGD1000, then you'll be given 1000 points. Onc...

  • Can I convert EasyParcel Reward Points to money?

    No, unfortunately all earned EasyParcel Reward Points are non-transferable and non-exchangeable for cash/credit in any kind. 

  • How to use EasyParcel Reward Points to redeem?

    We'll Cover: How to redeem EasyParcel rewards successfully? How to know your redemptions order status? Users are able to use their EasyParcel Reward Points to redeem exciting rewards such as Nintendo Switch, thermal label pri...

  • How long does EasyParcel Reward Points last?

    EasyParcel Reward Points will last for 1 year. No worries, as you can extend your EasyParcel Reward Points expiry by just making a new top up before the expiry date and you can bring forward both remaining credit and earned points to an...

  • How to check my reward points history?

    How to check my reward points history? To check your reward points history, head over to the EasyParcel Reward point page and then scroll all the way down! You will be able to view the rewards you have claimed up till the checked date...

  • Will my coupon be refunded if my shipment order is cancelled?

    Unfortunately, once your coupon is used, you will be unable to obtain the same coupon back. To prevent this from happening, you may ensure the following: Check that the sender and receivers details are correct, and double check dur...