Quick Summary
EasyParcel is a logistics platform that lets you compare delivery rates from multiple couriers, book shipments online, and manage e-commerce fulfillment all in one place. You can integrate your online store to sync orders automatically, generate shipping documents upon booking, and track parcels in real time — making the shipping process simpler for both businesses and individuals in Singapore.
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How do I check and compare courier rates?
EasyParcel allows you to compare delivery rates from multiple courier companies and book shipments online in one place. You can view each courier's available services — such as pickup, drop-off, and cash on delivery — as well as their estimated delivery timeframes, so you can choose the option that best suits your needs.
All bookings include a pickup service from your selected courier at no additional charge.
How do I integrate EasyParcel with my e-commerce store?
EasyParcel supports store integrations that allow you to import orders, update fulfillment statuses, and display live courier rates to your customers at checkout.
Once you integrate your store with EasyParcel, shipping rates will be calculated automatically based on your customer's cart and location, showing the most suitable courier options available. The following platforms are supported:
- Shopify
- WooCommerce
- OpenCart
- Open API
- View all stores
To get started, add your store to sync your orders and manage shipping preferences across multiple platforms.
How are shipping documents generated?
Once a booking is confirmed, EasyParcel automatically generates the required shipping documents, including the Air Waybill (AWB) and commercial invoice. Simply print the documents, attach them to your parcel, and your selected courier will arrive to collect it. All orders are processed directly through the EasyParcel platform.
How do I track my parcel and contact customer support?
EasyParcel provides real-time parcel tracking through EasyTrack. You can also set up tracking email or tracking SMS notifications to keep your recipients updated on their delivery status.
If you need assistance, the EasyParcel customer support team is available to help with courier status enquiries, store integration issues, and other shipping-related questions. You can reach the team via email or live chat.