EasyParcel (Singapore) Help Centre

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  • How does EasyParcel work?

    Quick Summary EasyParcel is an all-in-one logistics platform that simplifies shipping by allowing users to compare delivery rates from multiple couriers, book pick-up services, and automate e-commerce fulfillment. By integrating onlin...

  • Who are EasyParcel's courier partners?

    Quick Summary EasyParcel is a simple yet cost-saving delivery booking platform to send a parcel within the local and over the globe. Our platform allows you to book for delivery from multiple established courier companies in Singapore...

  • Who uses EasyParcel?

    Quick Summary From multinational companies, SMEs, crowdfunding businesses, to personal shippers, everyone can use the platform to improve their shipping and fulfillment experience.  We'll Cover: How can businesses connect with...

  • Is EasyParcel a courier?

    Quick Summary The short answer is, no. But even better, EasyParcel is a gateway to all the top couriers in Singapore and internationally. Which means via EasyParcel, you can send your parcels with any top courier at lower rates via our...

  • Do I need an EasyParcel account before I book a shipment?

    Quick Summary Yes, an EasyParcel account is required to book a shipment. Creating an account lets you compare courier rates, manage and track parcels, book deliveries easily, and access time-saving features, multiple courier options, c...

  • How to use the EasyParcel mobile app?

    Quick Summary The EasyParcel mobile app lets both senders and receivers easily track parcels from over 60 courier services on iOS and Android. Users can log in to view sent parcels, track deliveries by entering or scanning tracking num...

  • Which web browsers does EasyParcel support?

    Quick Summary It is recommended to use an up-to-date web browser to ensure reliable use of all features. The platform works best with the latest two versions of all browsers. Google Chrome Mozilla Firefox Apple Safari Microsoft Ed...

  • How to contact EasyParcel support team?

    Quick Summary EasyParcel's customer support team provides full assistance online. If you have any questions on EasyParcel service of shipment enquiries, fill up the contact form by selecting the topic related to your enquiry or rea...

  • How to download EasyParcel Mobile App?

    Quick Summary The EasyParcel Mobile App is available for iOS and Android, allowing senders and receivers to track parcels, book domestic, international, and on-demand deliveries anytime. Users can download it from the App Store or Goog...

  • How to change country of residence on EasyParcel Mobile App?

    Quick Summary EasyParcel Mobile App is available for iOS and Android and currently serving in Malaysia and Singapore. Users are advised to accurately select their sender country to prevent booking discrepancies. Let us guide you ...