Is EasyParcel a courier?
No — EasyParcel is not a courier company. EasyParcel is a shipping platform that connects you with multiple courier partners, allowing you to compare rates, book shipments, and manage deliveries all in one place.
In this article:
What is EasyParcel?
EasyParcel is a shipping platform that works as a single hub for your delivery needs. Instead of going directly to individual couriers, you can use EasyParcel to compare rates across multiple courier partners, book domestic and international shipments, and track all your parcels from one dashboard.
EasyParcel is designed for both individual senders and businesses — whether you're sending a single parcel or managing bulk orders across multiple online stores.
How do I compare shipping rates?
You can get a quote and compare courier rates in just a few clicks. Enter your parcel details on the rate comparison page and you'll see a list of available couriers with their prices and estimated delivery times, so you can choose the option that suits you best.
What shipping features are available?
EasyParcel aims to make the shipping process as straightforward as possible. Key features include:
- Domestic and international shipment booking
- Free pick-up from your address
- Drop-off to nearby courier branches or collection points
- Bulk order booking via CSV upload
- Auto-generated Air Waybill (AWB) shipping documents
- Auto-generated commercial invoice for international shipments
- Receiver notifications via Tracking SMS and Tracking Email
- Parcel protection
- Advance pick-up scheduling
Can I connect my online store?
Yes. If you run one or more online stores, you can sync your orders with EasyParcel using the integrations feature. This lets you import orders directly — without manually entering customer addresses — and manage everything from a single platform.
EasyParcel supports integrations with a range of e-commerce platforms.
How do I manage my parcels?
Once you've booked a shipment, you can view and manage all your parcels from your account dashboard. The dashboard provides an overview of parcel statuses and shipment analytics.
If you encounter any issues or have questions about a delivery, you can reach the EasyParcel support team directly.
What tracking and delivery options are available?
EasyParcel provides several options to help you and your recipients stay informed:
- Real-time shipment tracking via the EasyTrack page
- Custom branding on tracking notifications (Tracking SMS, Tracking Email, EasyTrack, and AWB branding)
- Estimated import tax and duties paid upfront for eligible international shipments
- Cash on Delivery (COD) shipments