Quick Summary
Tracking WhatsApp is an automated notification service by EasyParcel SG that sends shipment details including the tracking number and a live tracking link directly to your receiver's WhatsApp. This feature ensures that customers receive real-time updates on their preferred messaging platform, enhancing transparency and trust. For a flat fee of SGD 0.08 per shipment, sellers can automate their post-purchase communication and provide a more convenient experience for their buyers.
We'll Cover:
From here on, you will be able to send your receivers tracking details such as the tracking number and link to live tracking automatically via WhatsApp upon checking out the parcel from your cart.
Below will be an example of what your receiver will receive once you turn on Tracking WhatsApp for their parcel :-
How much do I need to pay for Tracking WhatsApp?
Your Tracking WhatsApp rate will be SGD0.08 per shipment!
How to activate Tracking WhatsApp during parcel booking?
Step 1: Book your shipment per usual.
Step 2: After filling up the necessary information at the booking page, click the checkbox to opt for Tracking WhatsApp before clicking the 'Add To Cart' button.
Step 3: Confirm your order and that Tracking WhatsApp has been activated. Once confirmed, you may proceed to payment by clicking 'Check Out'.
