The Basics

Quick Summary No, there is no need to contact couriers directly to schedule a pickup. When you book a delivery through EasyParcel SG, the scheduling process is fully integrated. You can select your preferred pickup date and time for Do...

Quick Summary Parcel value otherwise refers to the estimated value of your parcels content. The value is important as it will determine the amount of claim that can be obtained in cases where the parcel is lost or damaged during transi...

Quick Summary A courier manifest is an official document that acts as proof of collection for your shipments. It contains a detailed list of tracking numbers and parcel counts handed over to a courier during a single pickup. It is esse...

Quick Summary A commercial invoice refers to a paper that includes the parcels details, primarily its contents which is important and required for customs clearance. One unique feature from EasyParcel is that a commercial invoice will ...

Quick Summary Following Brexit, shipping to the UK from Singapore requires compliance with updated VAT and EORI regulations. Merchants must register for VAT to collect taxes on orders under £135 (approx. SGD 233), shifting the payment ...

Quick Summary The Import One Stop Shop (IOSS) is an electronic portal designed to simplify the collection, declaration, and payment of VAT for e-commerce sellers shipping goods from outside the EU to buyers within the European Union. I...

Quick Summary Most couriers operate pickup services between 9:00 AM and 6:00 PM on your scheduled date. If your booking is completed before the courier's specific cut-off time, same-day pickup may be available; otherwise, the colle...

Quick Summary A thermal printer is a specialized device that uses heat instead of ink or toner to produce images on heat-sensitive paper. For eCommerce sellers, this is a highly cost-effective way to print Air Waybills (AWBs) as it eli...

Quick Summary MOQ is an acronym for Minimum Order Quantity, it represents the minimum quantity of parcels that a sender is required to prepare for pick up service. Pick up service will be unavailable if the sender is unable to prepare ...

Quick Summary To assign an HS code (Harmonized System code) on EasyParcel, simply select the correct item category for your product during the international booking process under "Parcel Details." The system will automaticall...