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Can I schedule a pickup with courier directly?
Quick Summary No, there is no need to contact couriers directly to schedule a pickup. When you book a delivery through EasyParcel SG, the scheduling process is fully integrated. You can select your preferred pickup date and time for Do...
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What is Parcel Value?
Quick Summary Parcel value otherwise refers to the estimated value of your parcels content. The value is important as it will determine the amount of claim that can be obtained in cases where the parcel is lost or damaged during transi...
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What is a courier manifest in shipping?
Quick Summary A courier manifest is an official document that acts as proof of collection for your shipments. It contains a detailed list of tracking numbers and parcel counts handed over to a courier during a single pickup. It is esse...
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What is the commercial invoice?
Quick Summary A commercial invoice refers to a paper that includes the parcels details, primarily its contents which is important and required for customs clearance. One unique feature from EasyParcel is that a commercial invoice will ...
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What are Brexit, VAT & EORI Changes?
Quick Summary Following Brexit, shipping to the UK from Singapore requires compliance with updated VAT and EORI regulations. Merchants must register for VAT to collect taxes on orders under £135 (approx. SGD 233), shifting the payment ...
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What is IOSS (Import One Stop Shop)?
Quick Summary The Import One Stop Shop (IOSS) is an electronic portal designed to simplify the collection, declaration, and payment of VAT for e-commerce sellers shipping goods from outside the EU to buyers within the European Union. I...
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When will the courier man come to pick up my parcel?
Quick Summary On your scheduled collection date, the courier will arrive at your address within the time window listed below. Currently, users cannot select an exact collection time. Use the tables below to plan ahead based on each cou...
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What is Thermal Printer (Thermal Printing)?
Quick Summary A thermal printer is a specialized device that uses heat instead of ink or toner to produce images on heat-sensitive paper. For eCommerce sellers, this is a highly cost-effective way to print Air Waybills (AWBs) as it eli...
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What is MOQ?
Quick Summary MOQ is an acronym for Minimum Order Quantity, it represents the minimum quantity of parcels that a sender is required to prepare for pick up service. Pick up service will be unavailable if the sender is unable to prepare ...
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How to assign an HS code to products?
Quick Summary When booking an international shipment on EasyParcel, you will need to provide an HS Code for your parcel contents for customs classification. EasyParcel's Smart HS Code feature automatically suggests one or more HS C...
