Quick Summary
No, there is no need to contact couriers directly to schedule a pickup. When you book a delivery through EasyParcel SG, the scheduling process is fully integrated. You can select your preferred pickup date and time for Domestic, International, or On-Demand deliveries during the checkout process. If you need to change your schedule, you can easily reschedule by visiting the "Manage Parcel" page in your dashboard, ensuring all your tracking and booking data remains synced within the system.
We'll Cover:
Can I schedule a pick up with courier directly?
You don't need to sweat to schedule a pick up with the courier directly. This is because when you book a delivery on the EasyParcel platform, you can easily schedule a pick-up with any of our courier partners during the booking process.
How to schedule a pick up when booking for domestic and international delivery?
Step 1: Log in to your account and go to 'Send Parcel' then click on 'Domestic Delivery' or 'International Delivery' to quote your parcel and choose your courier as per usual.
Step 2: Fill in your sender's. receiver's and parcel details. Scroll down, and you'll see a feature to choose your parcel pick up date, click on it and you can start choosing.
Step 3: Go ahead click 'Add to cart' and continue to pay as per usual.
How to schedule a pick up when booking for on-demand delivery?
Step 1: Log in to your account and go to 'Send Parcel' then click on 'On-Demand Parcel'.
Step 2: Fill in your parcel pick up location and drop off location, then choose your date and time to schedule for the pick up.
How to reschedule a pick up on Manage Parcel page?
Step 1: Log in to your account and go to 'Manage Parcel', then click 'All Parcel'.
Step 2: Choose parcels in the status of 'Scheduled (In Arrangement)' or 'Pending For Collection', then click the details and click 'Rebook Parcel'