Quick Summary
Prohibited items are strictly forbidden by all courier partners due to safety or legal regulations; shipping these can lead to order cancellation, fines, and no refunds. Non-compensation items are goods that couriers may agree to transport but do so at the sender's own risk, meaning no claims can be made for loss or damage. Always check the full prohibited and non-compensation lists before booking to ensure your parcel is eligible for delivery and protected under standard shipping terms.
Please note that certain items are strictly prohibited from being sent by any of our courier partners. Make sure to check your item against the list of prohibited items list before delivery. If the item in the parcel is listed under the prohibited item list and is being collected by courier, the courier reserves the right to return the parcel with additional charges. No refund of postage will be made.
What Are Prohibited Items?
This refers to items that are strictly prohibited from being delivered by any of our courier partners due to regulatory, hazard, safety, or other reasons. Any shipment containing such items may be subjected to their order being cancelled without notice. EasyParcel and courier companies will not be responsible for any loss or damage to the prohibited item(s). No compensation for loss or damage will be given as well. View the full list here.
What Are Non Compensation Items?
This refers to items that can only be delivered on a no-compensation basis by any of our courier companies. Any person sending such an item does so at their own risk. View the full list here.
Kindly click on "Prohibited" to check out the list of prohibited items. Refer HERE for more information.
FAQs
1. Are there any non-compensation items?
Yes, there are. Any sender sending such an item is doing so at their own risk. Kindly click on "Non-Compensation Item" to check out the list of non-compensation items. Refer HERE for more information.