Quick Summary
Understanding the timeline of your shipment on EasyParcel SG involves four critical dates: the Order Creation Date (when you book), the Pick-up Date (when the courier collects the parcel), the Ship Date (when the parcel officially enters transit), and the Estimated Delivery Time (the window for arrival). While you can schedule your pick-up date in advance during the booking process, please note that the estimated delivery time depends on the specific courier chosen and does not include initial processing time.
We'll Cover:
What is a Ship Date?
A ship date is otherwise known as the ship-out date/pick-up date/drop-off date, where the parcel is handed over to the courier by the sender and it will begin its expected transit period. In EasyParcel, the ship-out date will be decided by the sender during the booking process
What is the Estimated Delivery Time?
An estimated delivery time refers to the time it takes for the parcel to be delivered. However, the time frame stated by each courier does not include the time it takes to process the parcel's order.
**Kindly note that the estimated delivery time frame varies according to each courier.
What is a Pick up Date?
A pick-up date is the date that indicates when the parcel will be collected by the chosen courier. EasyParcel users may schedule the pick up date in advance for their parcels.
What is the Order Creation Date?
The order creation date indicates the date that an EasyParcel user made the booking for a specific parcel. This benefit the user in their documentation and business process.