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What are the important dates in shipping?

Quick Summary

Understanding your shipment timeline on EasyParcel SG involves four important dates: the Order Creation Date, Pick-up Date, Ship Date, and Estimated Delivery Time. The Order Creation Date is when you make your booking, while the Pick-up Date is when the courier collects your parcel. The Ship Date refers to when the parcel is handed over to the courier and begins its expected transit period. The Estimated Delivery Time indicates the expected delivery timeframe, which varies depending on the courier.

You can schedule your pick-up date in advance during the booking process. Please note that the estimated delivery timeframe does not include the time required to process your order.



What is a Ship Date?

A Ship Date refers to the date when the parcel is handed over to the courier and begins its expected transit period.

On EasyParcel, the ship-out date is determined by the sender during the booking process. Depending on the shipment, this may refer to the pick-up or drop-off date.


What is the Estimated Delivery Time?

The Estimated Delivery Time refers to the expected timeframe for the parcel to be delivered.

The delivery timeframe varies depending on the courier selected. It does not include the time required to process the parcel's order.

Note: Estimated delivery timeframes may vary between couriers.


What is a Pick-up Date?

The Pick-up Date is the date when the selected courier is scheduled to collect your parcel.

EasyParcel users can schedule their pick-up date in advance during the booking process.


What is the Order Creation Date?

The Order Creation Date is the date when an EasyParcel user creates a booking for a specific parcel.

This date can be used as a reference for shipment documentation and business processes.

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