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What countries I can ship "To" with EasyParcel?
You're in luck! EasyParcel currently has quite a number of couriers that ship internationally to multiples countries. To identify what country you are able to ship to, click here. You may also identify the countries by referring t...
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How to ship "From" different Country on EasyParcel?
We'll Cover: What country(s) can I ship from on EasyParcel? How do I ship from different country(s)? What country(s) can I ship from on EasyParcel? EasyParcel currently ships from 4 different countries which are: Malaysia...
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How to calculate chargeable weight?
We'll Cover: What is Chargeable Weight? How to calculate Chargeable Weight? Chargeable Weight vs Actual Weight Optimizing Chargeable Weight What is Chargeable Weight? Chargeable weight, also known as billable weight, is ...
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Does every courier pick up from my shipping address?
We'll Cover: Via Quote and Book Via Courier Landing Page Via Quote and Book A courier's availability to pick up from a specific shipping address varies according to the area that they are covering or operating in. Yo...
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Does EasyParcel send Tracking Number to receiver?
EasyParcel offers our users a myriad of ways to send the tracking numbers to their receivers automatically via our celebrated Marketing Tools. Ranging from a simple Tracking SMS, Tracking Email to Tracking WhatsApp, we've got it all...
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What is an AWB?
We'll Cover: What is an AWB? Why is an AWB important? What is an AWB? An air waybill (AWB) refers to a document that usually accompanies goods that are being shipped by a domestic or international courier and provides detai...
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How to declare parcel content that contain liquids and batteries?
We'll Cover: What is parcel content? Why is it important to declare parcel content? Understanding prohibited items Clearly identify and describe parcel content Follow couriers' guidelines Prepare documentation and permit...
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What are the important dates in shipping?
We'll Cover: What is a Ship Date? What is the Estimated Delivery Time? What is a Pick up Date? What is the Order Creation Date? What is a Ship Date? A ship date is otherwise known as the ship-out date/pick-up date/drop-o...
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What is handover service options (pickup/drop off) on EasyParcel?
We'll Cover: Pick up on EasyParcel Drop off on EasyParcel Save money, time and energy with pick up Pick up on EasyParcel When you make a parcel quote, you'll be presented with a list of couriers that are available...
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What is the Restricted, Prohibited and Non Compensation Items?
Please note that certain items are strictly prohibited from being sent by any of our courier partners. Make sure to check your item against the list of prohibited items list before delivery. If the item in the parcel is listed under the...
