Quick Summary
A courier manifest is an official document that acts as proof of collection for your shipments. It contains a detailed list of tracking numbers and parcel counts handed over to a courier during a single pickup. It is essential for ensuring a seamless handover, particularly for bulk shipments, and is a mandatory document required to file an investigation or compensation claim if a parcel is lost or damaged during transit. You can generate and download your manifest for free via the "Manage Parcel" section of your EasyParcel SG dashboard.
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What is a Manifest?
A courier manifest is a document that serves as proof of collection for your shipments. It provides a clear record of the tracking numbers and total number of parcels handed over to the selected courier during a pickup.
Having a courier manifest is especially useful when shipping multiple parcels at once, as it helps ensure a smooth and organised handover between you and the courier.
It is also an important document to have on hand in the event that a parcel is lost or damaged during transit. The manifest can be used to support a compensation claim and to assist the courier in their investigation process.
How to Generate a Manifest?
You can download your courier manifest by following the steps below:
Step 1: Go to your dashboard and click 'Manage Parcel' > 'All Parcel'.
Step 2: Select the parcels that are to be collected by the courier, then click 'Download' > 'Courier Manifest'.
A zip file will be downloaded containing your courier manifest. You can print it and have the driver sign it to acknowledge that the parcels have been collected at the specified date and time.