Quick Summary
On your scheduled collection date, the courier will arrive at your address within the time window listed below. Currently, users cannot select an exact collection time. Use the tables below to plan ahead based on each courier's cut-off and pick-up times. For full details on each courier, visit our couriers page.
We'll Cover:
How Do I Find the Pickup Time for My Domestic or International Parcel?
You can easily check the estimated pickup time for your parcel by following the steps below.
Step 1: Log in to your EasyParcel account, go to 'Manage Parcel', then click on 'All Parcel'. Search for the parcel you would like to check and click on its tracking number.
Step 2: You will be brought to the tracking page, where you can see whether a pickup has been assigned to your parcel.
How Can I Track the Pickup Status for My On-Demand Parcel?
For on-demand parcels, you can check the pickup status by following the steps below.
Step 1: Log in to your EasyParcel account, go to 'Manage Parcel', then click on 'On-Demand Parcel'. Click on the parcel you would like to check to view its details.
Note: You can check the 'Timeline' section to view the pickup details for your parcel.
Step 2: Alternatively, you can click on 'View Tracking' to be redirected to a live tracking page.
How Do I Check the Date for My Scheduled Parcel Pick-Up?
If you have scheduled your parcel for pickup in advance and would like to confirm the collection date, you can follow the steps below.
Step 1: Log in to your EasyParcel account, go to 'Manage Parcel', then click on 'All Parcel'. Select the scheduled parcel, click 'View Details', and the scheduled pickup date will be shown in the parcel details.
Where Can I Find the Pick-Up Times for Different Courier Services?
Each courier on EasyParcel has its own pickup schedule, which may vary depending on factors such as location, operating hours, and delivery preparation time. You can refer to the tables below for the cut-off and pickup times for each courier, for both domestic and international shipments. For more details on each courier, visit our couriers page.
Note: Any specific time requests will be fulfilled on a best-effort basis.
| Domestic Couriers | Same Day Cut-Off | Pick-Up Time |
|---|---|---|
| J&T Express | Book before 8:50am | Mon–Sat, 9am–6pm (weekdays) / 9am–1pm (Saturday) |
| Ninja Van | Book before 11:45am | Mon–Fri, 9am–6pm |
| SingPost | Mon–Fri: before 1:45pm / Saturday: before 10:30am | Before 6pm (Mon–Fri) / Before 1pm (Saturday) |
| SF Express | Book before 10:55am | Mon–Fri, 9am–6pm |
| Aramex | Book before 10:45am | Mon–Fri, 9am–5pm |
| Airpak | Book before 4:25pm | Mon–Fri, 8:30am–6pm |
| Janio | Next day — book before 9:30pm | — |
| ParkNParcel | Next day — book before 5:50pm | Mon–Sat, 8am–8pm |
| TracX Domestic | Next day — book before 9:30pm | Mon–Sat, 8am–11pm |
| TracX Quick | Book before 1:45pm | Mon–Fri, before 6pm |
| SPX Express | Book before 1:50pm | Daily, 3pm–8pm |
| uParcel | On-demand | Within 10 minutes of booking (Mon–Fri, excl. public holidays) |
| Grab | On-demand | Within 10 minutes of booking (Mon–Fri, excl. public holidays) |
| Lalamove | On-demand | Within 10 minutes of booking (Mon–Fri, excl. public holidays) |
| International Couriers | Same Day Cut-Off | Pick-Up Time |
|---|---|---|
| Ninja Van International | Book before 11:45am | Mon–Fri, 9am–6pm |
| SF Express International | Book before 10:55am | Mon–Fri, 9am–6pm |
| Aramex | Book before 10:45am | Mon–Fri, 9am–5pm / Sat, 9am–1pm |
| FedEx | Book before 4:50pm | Mon–Sat, 10am–7pm |
| Janio International | Next day — book before 9:30pm | — |
| UPS | Book before 2:30pm | Mon–Fri, 9:30am–5pm |
| Teleport Priority | Book before 2:45pm | Daily, 1pm–6pm |
| Airpak International | Book before 3pm | Mon–Sat, 11am–5pm |
| City-Link Express | Book before 12:50pm | Mon–Fri, 10:30am–5pm |
| TracX International | Next day — book before 9:30pm | Mon–Sat, 8am–11pm |