EasyParcel (Singapore) Help Centre

Login Sign Up

What is Thermal Printer (Thermal Printing)?

What's the thermal printer?

A thermal printer is a printer that makes use of heat in order to produce the image on paper. It does not make use of ink or toner unlike many other printing forms but largely depends on thermal papers for producing the images, so it’s a great way to keep you save cost on AWB printing.

Thermal Printer SP410 Specifications

Take note: for any first top up of EP5,000 top up or above after 28th October 2020, here’s the thermal printer that you shall be receiving for free.

Physical dimension220mm(L)x 120mm(W) x 108mm(T)
Maximum print speed150mm/s
Maximum print width108mm
Media sensors    

Label edge detection, out of paper detection, gap detection, black mark detection, cover open detection

Operating system

Windows and macOS

(USB interface)

Label typesFolded paper or roll paper, die-cut label, black mark paper
Label width


(suitable for all EasyParcel sticker AWB)

Label printing colorBlack and white only

Thermal Printer M8 Specifications:

For any EP10,000 top up or above until 28th October 2020, you shall be receiving this thermal printer model at your doorstep.

Physical dimension212mm (width) x 240mm (length) x169mm (height)
Maximum print speed152mm/s
Maximum print width127mm
Media sensorsMoveable reflective sensor (black mark/gap)
Operating systemWindows and macOS (Download the printer driver here)
Label typesRoll-fed or fan-fold
Label width


(suitable for all EasyParcel sticker AWB)

** Sticker AWB is now available for selected couriers only: Pos Laju, Pgeon, DHL eCommerce, J&T Express, CJ Century, Ultimate Consolidators, Qxpress, Aramex, ABX Express, Zepto Express, UTS, SnT and more to come!

Whenever you want to print AWB by using a thermal printer, be sure to change your AWB format to sticker (4×6 inches). Leave the delivery hassle to us, we will make everything easy so you can enjoy your time with friends and families in the comfort of home.

Terms & Conditions

  • EasyParcel users who top up EP5,000 or above for the first time during this campaign starting from 25th June 2020 will be eligible to obtain a free thermal printer.
  • Every EasyParcel user is only entitled to this free thermal printer once (per account only).
  • EasyParcel holds the right to alter the rules and regulations of the campaign or terms and conditions without notice.
  • EasyParcel only delivers the thermal printer within Malaysia including Sabah and Sarawak.
  • The thermal printer will be dispatched in 4 weeks to 8 weeks automatically upon top up, no request needed.
  • The thermal printer can’t be exchanged for cash or EasyParcel credits.
  • The thermal printer may vary in colors, designs, and sizes from the picture above.
  • The free thermal printer comes with first come first served, while stocks last.
  • EasyParcel shall not entertain any request of replacement for a damaged thermal printer after 7 days from the date you received the parcel.
Jenny is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.