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Introduction
Thermal printers are an efficient, cost-effective way to print shipping labels without the need for ink or toner. Whether you're using Windows, macOS, iOS, or Android, setting up your thermal printer is simple when you follow the correct steps. This guide will walk you through the process of setting up and troubleshooting your thermal printer on various devices, ensuring smooth and hassle-free printing for all your shipping needs. Let’s get started!
Types of thermal printer
EasyParcel provides 2 (two) types which are:
1. EasyParcel Bluetooth+USB Thermal Printer (SoonMark M8)
Note:
- Bluetooth connection only available for Windows, iOS, and Android.
- For MacBook users will have to connect with USB as Bluetooth feature unable to support.
2. EasyParcel USB Lite Thermal Printer
Note: Bluetooth unavailable
Setup thermal printer for Window (EasyParcel Bluetooth + USB Thermal Printer)
If you ever come across with issue/error regarding your thermal printer unable to print or force shut down by itself. Don't panic and just simply refer to the following steps:
Step 1: Click "settings" in the Start menu.
Step 2: Find "update & Security" in the setting interface.
Step 3: Under the optional updates section, click on "Download and Install" or you can also visit optional updates in the setting app.
Your thermal printer is ready to roll once you've done the steps stated above. Click here to know more on this hiccup.
Setup thermal printer for Mac (EasyParcel Bluetooth + USB Thermal Printer )
If you're facing the scenario: Unable to open the driver file
This due to some application not being signed by Apple and will not be able to be installed. hence, you may follow these steps:
Open "System Preferences" > click "security & privacy" > go "General" tab> select "App Store and identified developers" > click "open anyway" button.
For more information, you can click HERE
How do I use a Thermal Printer with Window? (EasyParcel Bluetooth + USB Thermal Printer)
Step 1: Make sure you have connected your computer with the thermal printer via USB. Then click on the "Download" button to install Printer Driver (for Win7 Win8 Win10) at DRIVERS DOWNLOADS-SoonMark (smkjjt.com)
Step 2: Go to "setting" and turn on "Bluetooth".
Step 3: Click on the "+" button to add a device and click on "Bluetooth".
Step 4: Select "SMK-M8". Then key in the pin number with "0000" or "1234" to connect with the thermal printer.
Step 5: The printer has connected successfully with your laptop now.
Step 6: Open the downloaded driver file and click on Printer Driver (for Win7 Win8 Win10).
Step 7: Click on "Driver (for Win7 Win8 Win10)".
Step 8: Tick On "Accept" and click "Next".
Step 9: Click "Next".
Step 10: Tick on "Run Driver Wizard after unpacking drivers" and click "Finish".
Step 11: Tick "Install printer drivers", then click "Next".
Step 12: Tick "Bluetooth", then click "Next".
Step 13: Select "SMK-M8", then click "OK".
Step 14: Select "4BARCODE 4B-2054D", then click "Next".
Step 15: Click "Next"
Step 16: Click "Finish".
Step 17: The driver is installing.
Step 18: Click "Close".
Step 19: Select the printer and click "Properties" button. Then, go "page setup" tab, and select "4 x 6" (A6 size).
Step 20: If you want to print in faster speed or darker ink, you may go to "option" tab to select the speed or darkness that you preferred. (p/s: greater darkness if higher number)
How do I use a thermal printer with IOS?
Step 1: Open the app and click on the "Settings" on the bottom right corner.
Step 2: Click on "Device Connect".
Step 3: Click on "Bluetooth".
Step 4: Turn on your device Bluetooth connection.
Step 5: Make sure your device is connected with "SMK-M8".
Step 6: You can come out from the app, search for your air waybill PDF file that you'd like to print, and click "share PDF".
Step 7: Once you have selected your air waybill PDF file, proceed to share it to "SoonMark Print" app.
Step 8: Key in "100" for label width and "150" for label height then click on "preview".
Step 9: Adjust and fit the air waybill within the dotted line. Once adjusted, click on the crop icon on the top right corner.
Step 10: Click on the printer icon on the top right corner.
Step 11: Key in the number of "Print copies" for your AWB and finally click on "Confirm print" to print air waybills from your thermal printer.
How do I use a thermal printer with Android?
Step 1: Open the app and click on "Settings" on the bottom left corner. 
Step 2: Click on "Device Connect".
Step 3: Click on "Bluetooth Connection".
Step 4: Allow your device to connect with Bluetooth.
Step 5: Make sure your device is connected with "SMK-M8".
Step 6: Click on "PDF Print".
Step 7: Key in "100" for ;abe; width and "150" for label height then click on "choice".
Step 8: Proceed to choose the air waybill file that you'd like to print.
Step 9: Click on "Preview".
Step 10: Adjust and fit the air waybill within the dotted line. Once adjusted, click on the crop icon on the top right corner.
Step 11: Click on the printer icon on the top right corner.
Step 12: Key in the "Number of copies" for your AWB and finally click on "Confirm Print" to print the air waybills from your thermal printer.
FAQ
- Q: What is a thermal printer?
A: A thermal printer uses heat to produce images on paper, eliminating the need for ink or toner. It uses thermal paper to create clear, cost-effective shipping labels, making it ideal for printing your Air Waybill (AWB). - Q: Which couriers support EasyParcel AWB stickers for thermal printers?
A: A: Sticker AWB is available for all couriers in EasyParcel, except for Paperless service and On-Demand service. - Q: How do I download and print bulk AWB?
A: Log in, go to "Manage Parcel," select multiple orders, click "Download AWB," and print from the merged or separated file. For more information, check out our article. - Q: How do I download and print a single AWB?
A: Log in, go to "Manage Parcel," click the printer icon next to the order, and print the AWB. For more information, check out our article. - Q: Do I need to attach other documents with my AWB?
A: Yes, attach a commercial invoice when delivering to overseas.
And there you have it! You've successfully set up your thermal printer. We're really excited for you, and we hope this guide made things easier. If you run into any more issues, don’t worry – we’ve got your back! Check out our other articles or reach out to our support team. We're happy to assist you every step of the way!
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