Quick Summary
You can ship most general goods, provided they are not dangerous, explosive, or prohibited. Restricted items typically include hazardous materials, flammable liquids, and illegal substances. For international deliveries, restrictions vary by courier and destination country. Note that "non-compensation items" (such as fragile or high-value goods) may be accepted for shipping but are sent at the sender's own risk without insurance coverage.
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What can I ship domestically?
In general, you can ship any items that are not dangerous, explosive, or prohibited. Shipping items that fall under the Prohibited Items list may result in cancellation without prior notice. To check whether your items are permitted, refer to our Domestic – Prohibited Items list or the image below:
What can I ship internationally?
As with domestic shipping, you can ship items that are not dangerous, explosive, or prohibited. However, for international shipments, each of our courier partners maintains its own list of prohibited items. Please check the full International – Prohibited Items list before booking to ensure your items are eligible for international delivery.
What can I ship for On-Demand Delivery?
For On-Demand Delivery, you can ship items that are not fragile, poorly packed, hazardous, or explosive. Before booking, ensure your items are not included in the prohibited items list for this service. Refer to the On-Demand Delivery – Prohibited Items list or the image below for the full details.
What are Non-Compensation Items?
Non-compensation items are items that are accepted for delivery on a no-compensation basis by our courier partners. If you choose to ship such items, you do so entirely at your own risk, and no claims can be made in the event of loss or damage. For the full list, refer to Domestic – Non-Compensation Items.
