Quick Summary
Parcel content is a description of the item you are shipping (e.g., "Nike Cotton Basketball Cap"). Providing accurate parcel content helps ensure smooth customs clearance, avoids delays, and prevents issues with prohibited items. For international shipments, an HS Code or product keyword is also required to classify the item being declared.
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What is Parcel Content?
Parcel content refers to the description of the item inside your parcel. Providing accurate parcel content is important as it helps speed up the delivery process, avoids delays during customs clearance, and reduces the risk of issues if the item falls under the Prohibited Items list.
How to enter your parcel content?
The fields required for parcel content vary depending on whether you are booking a domestic or international shipment.
Domestic Shipments
For domestic shipments, you will need to provide the following details for each item:
- Item Name — Describe the item accurately, including the type, brand, and material where applicable. For example, use "Nike Cotton Basketball Cap" instead of just "Cap".
- Price per Item (SGD) — Enter the declared value of the item.
- Quantity — Enter the number of units being shipped
International Shipments
For international shipments, you will need to provide the following details for each item:
- Item Name — Describe the item accurately, including the type, brand, and material where applicable.
- HS Code / Product Keyword — Enter the Harmonized System (HS) code or a product keyword that best represents the category of the item being declared. For example, a hard case luggage may be classified under "Bags & Luggage".
- Price per Item (SGD) — Enter the declared value of the item.
- Quantity — Enter the number of units being shipped.
The HS Code is used by customs authorities to classify goods for international shipments. If you are unsure of the HS Code, you may enter a product keyword to search for the appropriate classification.
Here are some examples of how to classify common items:
Universal Traveler Hard Case Luggage | Category: Bags & Luggages
Yonex Badminton Racket Set | Category: Sports & Leisure
Russel Taylor 1.8L Pressure Cooker | Category: Home Appliance
How does parcel content affect EasyCover?
EasyCover is an optional parcel protection add-on available during checkout. Coverage eligibility and the level of protection offered may vary depending on the courier selected and the type of item being shipped. Ensuring your parcel content is accurately declared helps determine the correct coverage applicable to your shipment.
For more information on EasyCover, refer to the EasyCover help article.
Note: For international shipments, unclear or inaccurate parcel content declarations may result in additional customs charges or extended processing times.