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How to know the courier service info?

Quick Summary

To find courier service information, enter your shipment's postcodes and weight on the dashboard to generate a quote. Once the courier options appear, you can instantly see pickup or drop-off availability and estimated delivery times. For more in-depth details like insurance coverage, weight limits, and prohibited items, simply click the info icon next to each courier’s logo.



How can I view courier service info during the quote process? 

You may log in to your account and click on "Domestic Delivery". From there, enter the destinations for "From" and "To" and add to "Parcel Weight". A list of suitable couriers will be displayed where you can see the service information clearly, as seen in the example. Learn how to use and check these info to compare and choose the best courier for your parcel.

Courier comparison list showing service information like pickup and drop-off options

You may also click on the info logo to read more information on each courier in detail. 

Info icon next to courier name for accessing detailed service information

Example of the courier information:

Pop-up window displaying detailed courier service information and requirements


Where can I find specific details and rules for each courier?

If you need a more direct way to check on a specific courier, whether domestic or international, we've prepared all our courier partners' information for our users to easily access. Here's how:

Step 1: Go to EasyParcel, hover over the "Integration" drop-down and click "Our Couriers".
Step 2: Scroll down until you see "Our Courier Services".
Step 3: Choose which courier information you would love to know more about.

Navigation steps to access the Our Couriers page from the EasyParcel menu


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EasyParcel is the author of this solution article.

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