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How to get an accurate shipping rates?

Quick Summary

To ensure you receive an accurate shipping rate, you must provide the correct origin and destination postcodes and precise parcel measurements. Always compare the actual weight against the volumetric weight (Length x Width x Height / 5000), as couriers charge based on whichever is higher. Accurate data entry prevents price discrepancies and unexpected weight surcharges after the parcel is collected.


Step 1: Measure the actual weight of your parcel using a weighing scale.

Illustration of measuring the actual weight of a parcel using a weighing scale

Step 2: Calculate the volumetric weight of your parcel using its dimensions (length, width, and height). Simply key in the dimensions accordingly into EasyParcel's volumetric weight calculator and the result will be shown.

Diagram showing the length, width, and height dimensions of a parcel box

EasyParcel volumetric weight calculator interface


Step 3: Quote and book your parcel with the weight that is higher. 

Graphic comparing actual weight and volumetric weight to choose the higher value

Booking interface showing the parcel weight input field

Note: By following the steps above, the delivery process will be smoother, as our courier partners will be able to deliver to your receivers without a hiccup.

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EasyParcel is the author of this solution article.

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