For every top up EP300 or above, you will be able to claim the limited edition flyers, thermal rolls for FREE. Simply request here once top up is done.
We'll Cover:
What are some types of packaging materials?
You can use these packaging materials to pack your parcels successfully. You can get these materials from your account. Go to "Shop" and click " Buy Materials". There are 28 options available to choose from.
How are packaging materials delivered?
EasyParcel will deliver your redeemed packaging materials right to your doorstep from a low rate of SGD3 EasyParcel credit or 300 EasyParcel reward points per redemption. Find out the quantity of redeemable packaging material and its cost of delivery as per top up package:
*ER Points = EasyParcel Reward Points
For those who top up EP500 or above before 19th July 2022, your free flyers/pouches/thermal rolls/honeycomb wrapping paper/fragile tape/inflatable air column bubble wrap will follow the amount stated below:
How to get free packaging materials?
Follow the steps below to claim:-
Step 1: Click on 'Store' and select 'Redeem (Packaging Materials)'.
Step 2: Select your favorite packaging material, fill in your delivery address and click 'Request'.
Note:
i. When redeeming, users are able to choose their preferred payment of delivery fee which is via EasyParcel credits or EasyParcel Reward points. Select it in the pop-up after a request has been made.
ii. Each redemption is performed individually as per user top up, and is not applicable for combine payment.
What does each status mean in redeeming packaging materials?
There are 3 statuses in total:
- Unclaimed - Free packaging material is pending for request. Please not that it will only be available for request within 3 months from your top up date.
- Requested - Request has been received and we will process your order soon.
- Shipment arranged - Request has been processed and flyers will be delivered to you soon. Click on the 'Track Request' button to track your delivery status.
How to change packaging materials or delivery address?
You are able to change the type of packaging material or the delivery address after submitting a request, as long as the the status displayed in the 'Redeem' page has the 'X Cancel' button.
Note: The delivery fee of EasyParcel credit or EasyParcel Reward Points will be refunded to users account upon cancellation.