You can request a withdrawal within the settlement period from specific courier once your shipment is delivered. Check the status of your parcel(s) in the ‘COD Settlement’ page. If it is shown as ‘To Release’, you are able to request by clicking on the ‘Withdrawal’ button at the top of the page.
However, only verified accounts are able to request for a COD withdrawal. So make sure you have your account Verified before making a withdrawal request!
For more info, may refer: https://easyparcel.com/blog/sg/cash-on-delivery/