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As TikTok grows into an eCommerce platform, many sellers face issues with shipping speed and reliability. EasyParcel offers a smart solution to manage fulfilment, reduce costs, and expand reach.
Let's take a close look at the common challenges TikTok Shop Sellers and TikTok Content Creators face with logistics.
TikTok Shop Sellers (Using TikTok Shop)
1. Timely delivery within 48 hours
TikTok's seller policies often encourage prompt fulfilment, with many buyers expecting delivery within 48 hours, especially after live sales or trending product features.
2. Limited courier choices
TikTok's limited courier integration and fulfillment support can make it hard for sellers to meet these fast turnaround times. This can affect customer satisfaction and even seller ratings on the platform.
3. No built-in cross-border shipping
TikTok does not offer seamless international shipping. Sellers who want to expand beyond Singapore often face roadblocks such as a lack of international courier support, complicated customs processes, higher costs, and longer transit times.
TikTok Content Creators (Not Using TikTok Shop)
1. Manual order fulfillment
TikTok Content Creators selling via DMs, live sessions, or external links don't have a built-in order system. From collecting addresses to arranging delivery, all are done manually.
2. Time-consuming shipping process
Without tools like EasyParcel, creators often have to visit courier offices or manually key in shipment details one by one, making the whole process inefficient.
3. No fulfillment support from TikTok
TikTok doesn't help with logistics if you're not using TikTok Shop. That means no tracking integration, no shipping updates, and no backup if something goes wrong.
Why Do TikTok Sellers Choose EasyParcel for Shipping and Delivery?
1. Faster delivery within Singapore
EasyParcel supports same-day and next-day delivery with local couriers such as TracX Logis (formerly Qxpress) and uParcel. EasyParcel provides various courier services, solving one of the biggest concerns among TikTok sellers.
2. Affordable rates for small businesses
With EasyParcel's volume-based pricing and flexible top-up system, TikTok sellers can enjoy savings compared to standard courier rates, making it more affordable to manage high-volume shipments.
3. Seamless cross-border shipping
With international services like FedEx International Connect Plus, EasyParcel makes it easy for sellers to ship across Southeast Asia and beyond, complete with tracking and customs support.
4. Sync orders automatically
TikTok content creators can use QuickSend via EasyParcel to sync directly with the shop, so all the orders will appear instantly.
5. Bulk shipping made easy
TikTok's sellers only need to upload and book multiple orders in seconds with EasyParcel’s bulk shipping feature.
6. Enhance customer satisfaction
Auto-tracking notifications via SMS and email to keep your customers informed and satisfied.
Frequently Asked Questions (FAQs)
Q1: Can I use EasyParcel with TikTok Shop?
ANS: Yes. While there's no direct integration, you need to turn on Sellers Own Fleet (SOF), but only for certain products. Read More > How to enable the "Seller Own Fleet" (SOF) option on TikTok shop?
Q2: How fast can I deliver within Singapore?
ANS: EasyParcel supports same-day and next-day delivery options with selected couriers.
Q3: Can I ship internationally using Easyparcel?
ANS: Yes. EasyParcel enables you to ship to Malaysia, Indonesia, the Philippines, and other countries with trusted courier partners.
Q4: Can I ship an electrical home appliance overseas?
ANS: Yes. FedEx International Connect Plus offers support for shipping electrical home appliances.
Q5: Is it cheaper to ship with EasyParcel than with TikTok’s built-in couriers?
ANS: Generally, yes. EasyParcel offers discounted rates through top-up packages and promotion rates, which help you save on shipping costs.
Q6: Can I ship fragile or electronic items?
ANS: . As long as items are properly packed, EasyParcel can recommend couriers that are experienced in handling fragile or sensitive products.
Q7: Do I need a business license to use EasyParcel?
ANS: No. EasyParcel is open to both individuals and businesses, so you can start shipping even without a registered company.
Need assistance getting started with EasyParcel?
Visit our EasyParcel Help Center or reach out to our support team for assistance.