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How can I offer flexible shipping options to TikTok buyers using EasyParcel?

EasyParcel Marketing
Modified on: Mon, 28 Apr, 2025 at 4:12 PM
Whether you’re a TikTok Shop seller or a TikTok content creator taking orders via live sessions or DMs, EasyParcel makes it simple to offer a variety of shipping options that suit different buyer needs. From same-day local delivery to international parcel shipping, this guide explains how you can use EasyParcel to deliver parcels efficiently, affordably, and reliably.

1. Multiple courier services (60+) available through EasyParcel 

EasyParcel supports a wide range of shipping services to help you reach your customers both locally and overseas:

A. Domestic Shipping (within Singapore)
Shipping within Singapore? EasyParcel lets you choose from various local couriers to match your buyers’ needs. You can book from a selection of local couriers such as:

B. International shipping (cross-border)
EasyParcel provides extensive global delivery coverage, allowing you to ship parcels from Singapore to over 220 international destinations—perfect for sellers looking to grow their business beyond local markets. You can ship your parcels internationally using:
Aramex

(to Malaysia)

(to USA)

(for Malaysia)

C. On-demand shipping (same-day delivery)
For urgent or time-sensitive deliveries within Singapore, on-demand couriers provide instant pick-up and delivery. This service is suitable for both single and multiple drop-off locations. No air waybill is required—just write the recipient’s details (name, contact, address, parcel content) directly on the package. Available partners include:

2. Variety of delivery speeds that match buyer expectations

Different buyers have different expectations when it comes to how fast they want their parcels. With EasyParcel, you can offer different delivery speeds to suit every need—whether it's a same-day rush order or an economical standard delivery. Here's how to fulfil your urgent orders with different delivery services: 

  • Same-day delivery

    • Ideal for urgent orders. Use an on-demand courier like Grab, uParcel, or Lalamove for delivery within a few hours.

  • Next-day delivery

    • Great for buyers who need it quickly but not immediately. Available via local couriers such as Ninja Van, J&T Express, and TracX Logis.

  • Express delivery

    • For both local and international parcels that need to arrive faster than standard service. Use Ninja Express or Aramex Priority Express for quicker delivery times.

  • Standard delivery

    • Ideal for affordable yet reliable shipping. Available with Ninja Van, Qxpress, and more—great for non-urgent orders that need a reliable service.

  • Paperless delivery

    • EasyParcel offers paperless delivery, so no airway bills are required. Just write the sender and receiver details on the parcel itself—available with selected couriers for added convenience.

  • Door-to-Door (D2D)

    • Parcel is picked up and delivered straight to your buyer's address.

  • Door-to-Point (D2P)

    • Parcel is picked up from your location and delivered to a nearby drop-off point for your buyer to collect.

  • Point-to-Point (P2P)

    • Drop off your parcel at a collection point, and the courier will deliver it to another point.

  • Point-to-Door (P2D)

    • Drop off your parcel at a point, and it will be delivered directly to your buyer’s address.

Offering these flexible delivery speeds allows you to meet different buyer expectations, improving satisfaction and building trust—especially for TikTok sellers managing time-sensitive orders. Be sure to communicate delivery options during live sessions, on order forms, or in checkout messages to keep your buyers informed. 

3. Cost-effective shipping through easy rate comparison 

With EasyParcel, you can compare different courier rates instantly to find the best deal that matches your buyer's delivery needs and budget. This gives you flexibility to:

  • Choose the most cost-effective courier based on parcel weight, size, and destination

  • Offer options like door-to-door, door-to-point, point-to-point, point-to-door delivery, economy delivery, and standard delivery.

  • Save more when using top-up credits

4. Smarter tracking for a smoother buyer experience 

Keep your TikTok buyers informed and reassured every step of the way by using EasyParcel's built-in tracking tools. Real-time updates reduce the need for follow-up messages and improve buyer satisfaction. Here’s how you can keep everyone in the loop:

  • EasyTrack 

You and your buyers can track parcel status anytime through EasyParcel's EasyTrack. Just enter the tracking number to view live updates on the parcel's journey, from pick-up to delivery.

  • Tracking via SMS

Buyers will automatically receive SMS notifications with a tracking number once the order is processed and picked up.

  • Tracking via email

EasyParcel also sends email notifications to buyers. These emails include a direct tracking link and status updates, making it easy for buyers to check their parcel's progress.
  • Tracking via WhatsApp
Stay updated on your parcel’s status anytime, anywhere with Tracking WhatsApp—get real-time delivery updates directly on your mobile.
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EasyParcel is the author of this solution article.

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