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Running a TikTok-based business and wondering how to ship your products internationally? Whether you're a TikTok Shop seller or a content creator with a side hustle, EasyParcel has your back! Here's a guide on how you can handle international orders based on how you're using TikTok:
TikTok Shop sellers (using TikTok Logistics)
If you're a registered TikTok Shop seller and using TikTok's logistics, here's what you need to know:
Q1: Can I ship internationally using TikTok's logistics?
ANS: At the moment, TikTok Shop Singapore mainly supports domestic delivery, and there's no official announcement yet about direct cross-border shipping from Singapore via TikTok's logistics system.
Q2: How can I ship my TikTok orders internationally if TikTok logistics doesn't support it?
ANS: You're free to use third-party shipping platforms like EasyParcel.
TikTok Shop seller (using Seller Own Fleet) / TikTok content creators (without a TikTok Shop)
Running a TikTok Shop but managing your own fulfilment, or a content creator who sells products via live streams or through links in bio? You’ve got the freedom to handle shipping your way, you can manage your own fulfilment and ship worldwide using external platforms like EasyParcel, which supports deliveries to 220+ countries and territories across the globe.
Check out here to learn how to book international delivery via EasyParcel.
Pro Tip: Let your TikTok followers know that you accept international orders and mention the countries you ship to. It's a great way to build trust—and an even better way to expand your market to overseas customers!
Frequently Asked Questions (FAQ)
Q1: Can I use EasyParcel to ship international orders from TikTok Shop?
ANS: Yes, you can! If you're using Seller Own Fleet (SOF) for TikTok Shop, EasyParcel is a great way to handle your international fulfilment manually. You'll just need to book the shipment yourself via the EasyParcel platform.
Q2: What if I'm a TikTok content creator and not using TikTok Shop?
ANS: No problem. If you're selling via DMs, comments, or livestreams, you can still use EasyParcel to ship your items worldwide. Just manually enter the buyer's delivery info and proceed with the booking.
Q3: How do I know which courier to choose?
ANS: After entering your and your buyer's postcode and clicking 'Quote & Book', EasyParcel will generate a list of available international courier services based on your destination. You can compare them by price and delivery duration to choose the one that fits your needs best.
Q4: What documents are needed for international shipping
ANS: You'll typically need to print and attach air waybill (AWB) and a commercial invoice (especially for customs clearance). These documents are provided automatically after you book your shipment.
Q5: Do I need to declare the value of the items I'm sending?
ANS: Yes. When shipping internationally, you're required to declare the item description and value for customs purposes. Make sure the information is accurate to avoid delays or issues during delivery.
Q6: Can I schedule a pickup for my parcel?
ANS: Yes. Depending on the courier you choose, pickup services may be available. Otherwise, you can drop off your parcel at the nearest courier point.
Q7: Where can I track my international parcel?
ANS: After booking, you can track your parcel in real-time via the 'All Parcels' > 'Parcel Status' section in your EasyParcel dashboard.
Q8: Is there a weight or size limit for international orders?
ANS: Weight and size limits vary depending on the courier. You'll see the requirements during the quote process, and we recommend measuring and weighing your parcel accurately before booking. You may use EasyParcel's Volumetric Calculator to measure your parcel weight.
Need help choosing the best courier for international orders?
Check out EasyParcel’s international delivery services or reach out to our support team anytime!