EasyParcel (Singapore) Help Centre

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Sending Parcels

  • How to rate and review a courier service?

    Quick Summary To rate a courier, log in to your dashboard and navigate to Manage Parcel > All Parcel. Click the rating icon located directly under the AWB icon for your shipment. In the pop-up window, you can adjust the star rating ...

  • What couriers are supporting drop-off service?

    The following are the list of couriers that are supporting drop-off services: SingPost Point to Door SingPost Point to Point J&T Express Point to Door ParkNParcel Point to Point ParkNParcel Point to Door Ninjavan

  • Where to drop-off your parcels?

    Quick Summary To find the nearest drop-off location on EasyParcel SG, go to Quote & Book, enter your sender and receiver postcodes, and select a drop-off courier. On the booking page, click "View nearest drop-off points" ...

  • How to send parcel without shipping label?

    Quick Summary To ship without a printer, book a Paperless service on EasyParcel SG. Use the "Filter by" option during the quoting process and select "Paperless" to see supporting couriers like J&T Express or Par...

  • How to create domestic and international shipments via EasyParcel Mobile App?

    Quick Summary To ship via the EasyParcel SG app, log in and tap Send Parcel or the box icon. Enter your sender and receiver details, followed by the parcel’s weight and dimensions. For international shipments, ensure you include the co...