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How do I determine the weight of my parcel?
Quick Summary To determine your parcel's weight, you must identify both the actual weight and the volumetric weight. Actual weight is the physical weight measured using a scale. Volumetric weight is calculated using the formula: (L...
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How To Book My Parcel Using Bulk Express?
Quick Summary To book shipments using Bulk Express, navigate to the "Bulk Express" section on your dashboard. You can either manually enter multiple recipient details or upload a CSV/Excel file containing your shipment data. ...
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What Does Each Status Mean In Bulk Express?
Quick Summary Bulk Express statuses provide real-time updates on your shipping progress. Key statuses include Processing (template is uploading), Ready (upload successful and ready for checkout), Payment In Process (pending payment), a...
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How To Delete Parcel(s) On Bulk Express?
Quick Summary To delete parcels in Bulk Express, go to your dashboard and open the relevant bulk order. Select the specific shipments you wish to remove by checking the boxes next to them, then click the "Delete" or "Rem...
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How To View My Order Or Parcels Details on Bulk Express?
Quick Summary To view your shipment details, navigate to the "Bulk Express" section on your dashboard and select "Order History." Click on the specific Order ID you wish to review to see a complete list of all indiv...
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How to book my parcel using SingPost - Point to Point Service?
Quick Summary To book a SingPost Point-to-Point service, navigate to the "Domestic Delivery" section on your dashboard and enter your pickup and delivery postcodes. Select the SingPost service from the list of available couri...
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How to book my parcel using SingPost - Door to Point Service?
Quick Summary The SingPost Door to Point service allows for convenient courier collection from your doorstep with delivery to a designated POPStation for recipient pickup. To book, select "Single Parcel" on your dashboard, en...
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How to book my parcel using SingPost - Point to Door Service?
Quick Summary To book a SingPost Point-to-Door service, select "Single Parcel" on your dashboard and enter the pickup and delivery postcodes. Choose the SingPost Point to Door option, which allows you to drop off your parcel ...
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How to book my parcel using drop off service?
Quick Summary To book a drop-off service on EasyParcel SG, log in and navigate to Send Parcel > Single Parcel. Enter your shipment details, select a drop-off courier, and choose your preferred drop-off point. Complete the checkout, ...
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How to book my parcel using pick up service?
Quick Summary To book a pickup, log in and go to Send Parcel > Single Parcel. Enter your shipment details, choose a courier that offers pickup (such as SingPost), and select your preferred collection date. Once you checkout and pay,...
