EasyParcel (Singapore) Help Centre

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Sending Parcels

  • How do I determine the weight of my parcel?

    We'll Cover: What are volumetric weight and actual weight? What are the methods of checking my parcel weight? How do I determine the weight of my parcel? Why do couriers use volumetric weight? Why is it important to provid...

  • How To Book My Parcel Using Bulk Express?

    We'll Cover:  Domestic (Pick Up from One Address) Domestic (Pick Up from Multiple Addresses) New to EasyParcel’s new feature - Bulk Express? Fret not as we'll guide you to make a complete parcel delivery order using Eas...

  • What Does Each Status Mean In Bulk Express?

    In order to provide you a comforting experience when making orders with Bulk Express, we provide you with real-time progress that is marked by a few statuses. See what each of the statuses means in the table below. Status  Desc...

  • How To Delete Parcel(s) On Bulk Express?

    We'll Cover: How to delete parcel(s) on Bulk Express? FAQ How To Delete Parcel(s) on Bulk Express? To delete a parcel on the Bulk Express page, you may follow these simple steps: Step 1: Click “” icon and select “Delete” t...

  • How To View My Order Or Parcels Details on Bulk Express?

    To view your order or parcels details on Bulk Express, you may follow these simple steps: Step 1: Click “” icon and select “View Details”. You will be brought to the “Bulk Parcel Details” page. Step 2: At the “Bulk Parcel Details” pa...

  • How to book my parcel using SingPost - Point to Point Service?

    Are you unfamiliar with EasyParcel's latest addition service, Singpost - Point to Point Service? Don't worry, we're here to assist you in placing a comprehensive order for parcel delivery through EasyParcel. This way, you ca...

  • How to book my parcel using SingPost - Door to Point Service?

    Are you unfamiliar with EasyParcel's latest addition service, Singpost - Door to Point Service? Don't worry, we're here to assist you in placing a comprehensive order for parcel delivery through EasyParcel. This way, you can...

  • How to book my parcel using SingPost - Point to Door Service?

    Are you unfamiliar with EasyParcel's latest addition service, Singpost - Point to Door Service? Don't worry, we're here to assist you in placing a comprehensive order for parcel delivery through EasyParcel. This way, you can...

  • How to book my parcel using drop off service?

    Drop-off service refers to the process of delivering a parcel/ shipment to a designated location, typically a post office, courier service center, POPStations or a specific drop-off point. Instead of arranging for a pick-up service wher...

  • How to book my parcel using pick up service?

    Pick up service refers to a convenient service where our designated courier partners collect a package directly from your doorstep or delivery address. Instead of going to a post office or courier location to drop-off the package, all y...