EasyParcel (Singapore) Help Centre

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Sending Parcels

  • How to duplicate parcel on Cart page?

     

  • How do I determine the weight of my parcel?

    Parcel's weight can be calculated by actual weight or volumetric weight. Actual weight is the weight of the parcel in kilogram(kg). Volumetric weight is calculated based on your parcel dimension. If your parcel is huge, you would ne...

  • How To Book My Parcel Using Bulk Express?

    We'll Cover:  Domestic (Pick Up from One Address) Domestic (Pick Up from Multiple Addresses) New to EasyParcel’s new feature - Bulk Express? Fret not as we'll guide you to make a complete parcel delivery order using Eas...

  • What Does Each Status Mean In Bulk Express?

    In order to provide you a comforting experience when making orders with Bulk Express, we provide you with real-time progress that is marked by a few statuses. See what each of the statuses means in the table below. Status  Desc...

  • How To Delete Parcel(s) On Bulk Express?

    We'll Cover: How to delete parcel(s) on Bulk Express? FAQ How To Delete Parcel(s) on Bulk Express? To delete a parcel on the Bulk Express page, you may follow these simple steps: Step 1: Click “” icon and select “Delete” t...

  • How To View My Order Or Parcels Details on Bulk Express?

    To view your order or parcels details on Bulk Express, you may follow these simple steps: Step 1: Click “” icon and select “View Details”. You will be brought to the “Bulk Parcel Details” page. Step 2: At the “Bulk Parcel Details” pa...

  • How to book my parcel using SingPost - Point to Point Service?

    Are you unfamiliar with EasyParcel's latest addition service, Singpost - Point to Point Service? Don't worry, we're here to assist you in placing a comprehensive order for parcel delivery through EasyParcel. This way, you ca...

  • How to book my parcel using SingPost - Door to Point Service?

    Are you unfamiliar with EasyParcel's latest addition service, Singpost - Door to Point Service? Don't worry, we're here to assist you in placing a comprehensive order for parcel delivery through EasyParcel. This way, you can...

  • How to book my parcel using SingPost - Point to Door Service?

    Are you unfamiliar with EasyParcel's latest addition service, Singpost - Point to Door Service? Don't worry, we're here to assist you in placing a comprehensive order for parcel delivery through EasyParcel. This way, you can...

  • How to book my parcel using drop off service?

    Drop-off service refers to the process of delivering a parcel/ shipment to a designated location, typically a post office, courier service center, POPStations or a specific drop-off point. Instead of arranging for a pick-up service wher...