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How to choose the Best Courier Service?
Quick Summary To select the best courier, prioritize your shipment's needs: cost, speed, or reliability. Enter your delivery postcodes and parcel weight to compare live quotes. Use sorting filters to find the lowest price for savin...
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How to know the courier service info?
Quick Summary To find courier service information, enter your shipment's postcodes and weight on the dashboard to generate a quote. Once the courier options appear, you can instantly see pickup or drop-off availability and estimate...
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What should i do after created a parcel?
Quick Summary Once your parcel is booked, you must download and print the Air Waybill (AWB) and attach it securely to your package. Ensure your items are packed according to safety guidelines to prevent damage. Finally, hand over the p...
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How to assign an HS Code to parcel content?
Quick Summary To assign an HS Code, you must select the category, sub-category, and specific item type that best describes your parcel's contents during the international booking process. The Harmonized System (HS) Code is a standa...
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How to schedule a pickup date during shipment creation?
Quick Summary To schedule a pickup, navigate to the "Collection Date" section during the shipment creation process. Select your preferred date from the interactive calendar provided. Be sure to check the specific courier'...
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Can I specify a time for collection?
Quick Summary On your scheduled collection date, the courier representative will be at your doorstep according to the time listed under the courier service information. The usual collection time is between 9am-7pm but varies according ...
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How to avoid my parcel returns, delays, or abandonment at customs?
Quick Summary To prevent issues at customs, ensure your shipment includes an accurate item description, the correct HS code, and a precise value declaration. Always double-check that your items are not on the prohibited list for the de...
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How to edit a parcel details on Cart page?
Quick Summary To edit parcel details, navigate to your Cart page and locate the specific shipment you wish to modify. Click the "Edit" icon next to the parcel information to update sender or receiver details, parcel weight, o...
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How to delete parcel on Cart page?
Quick Summary To delete a parcel, navigate to your Cart page and locate the specific shipment you wish to remove. Click the "Delete" or "Trash" icon located next to the parcel details. A confirmation prompt may appe...
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How to duplicate parcel on Cart page?
Quick Summary To duplicate a parcel, navigate to your Cart page and find the shipment you wish to copy. Click the "Duplicate" icon (usually represented by two overlapping squares) located next to the parcel details. This acti...
