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How to change AWB Format to A4 or A6 size?
Quick Summary To change your AWB format, log in to your EasyParcel SG account, navigate to 'Profile', select 'Account Settings', and then click on 'Delivery Settings'. From there, you can choose between A4 (Stan...
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How to download and print shipping documents?
Quick Summary To download and print your shipping documents, log in to your EasyParcel SG account and navigate to 'Manage Parcel' > 'All Parcel'. For a single AWB, simply click the printer icon next to your order. Fo...
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How to attach the AWB on the parcel after printing it out?
Quick Summary To ensure your parcel is processed correctly, attach the Air Waybill (AWB) securely to the top flat surface of your package. For international shipments, you must also include a commercial invoice along with the AWB to fa...
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What should i do if can't print Air Waybill (AWB)?
Quick Summary If you cannot print your AWB, first check your printer connectivity (cables, Wi-Fi, or Bluetooth) and ensure you have sufficient ink and paper. Clear your printer queue of any stuck jobs and verify that the correct device...
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How many days does it take for my parcel to be delivered?
The number of days it takes for a parcel to be delivered is highly dependent on the courier service booked. To identify how many days it normally takes for the courier you have booked to ship your parcel, you may visit our courier page...
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How to change or edit the shipping address or details after shipment created?
Unfortunately, you cannot change or edit the shipping address or details after a shipment is created. However, you can cancel the order you just made by going to 'Manage Parcel' and clicking on 'All Parcels'. Choose whic...
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When my parcel can be pickup or collected?
We'll Cover: Domestic or International parcel On-Demand parcel Scheduled pick up Courier service pick-up information Domestic or International parcel It's really easy to find out the estimated time for your courier t...
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What should i do if don't have Air Waybill (AWB) after payment?
Once you have successfully booked a parcel, you can straight away get the Air Waybill (AWB) of the particular parcel at 'All Parcels' under 'Manage Parcel'. Simply choose the parcel you need the AWB for, and click the st...
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How to keep track my parcels?
We'll Cover: Track and view all parcels Track on-demand parcels Via Tracking Parcel EasyTrack Track and view all parcels Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click 'All Parcel'...
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How to use manage parcels?
We'll Cover: All Parcels On-Demand Parcels Tracking Parcels Bulk Download Introduction Here at EasyParcel, our priority is to bring you a convenient delivery experience. Thus, at every step of your journey, we accommodat...
