EasyParcel (Singapore) Help Centre

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Manage Created Parcels

  • How to change AWB Format to A4 or A6 size?

    We'll Cover: What couriers can apply sticker AWB? How to change the couriers AWB format? What couriers can apply sticker AWB? Packing orders when you’re having great sales can be a challenge too! We want to speed up your p...

  • How to download and print shipping documents?

    We'll Cover: How to download and print bulk AWB? How to download and print single AWB? Tired of handwritten air waybill (AWB)? We at EasyParcel have got you covered with auto-generated AWB once the booking is made. All you n...

  • How to attach the AWB on the parcel after printing it out?

    Here’s the step-by-step tutorial on how to attach your air waybill (AWB) after printing it out. For those who’re printing it on A4 paper, different courier companies may have different numbers of AWB copies.  Attach Air Waybill (AWB...

  • Where can I download courier manifest as proof of collection/drop-off?

    What is a courier manifest? How to download the courier manifest? What is a courier Manifest? When handing a bulk of shipments over to a courier, you can actually give the delivery heroes a list of shipment as proof of collecti...

  • How can I bulk download shipping documents on EasyParcel?

    Part of our mission to simplify your delivery process, we’re introducing an improved feature for you – download up to 500 AWBs with a single link sent to your email address! Don’t camp in front of your laptop printing one at a time any ...

  • Why are my shipping documents missing the commercial invoice?

    We'll Cover: Inadequate preparation Customs regulation and compliance issues Incomplete or inaccurate information Technology glitches or system errors Human error in documents handling Inadequate preparation Sometimes, ...

  • How to keep track my parcels?

    We'll Cover: Track and view all parcels Track on-demand parcels Via Tracking Parcel EasyTrack Track and view all parcels Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click 'All Parcel'...

  • What does the parcel tracking statuses mean?

    To ease your delivery experience, EasyParcel also provides a real-time tracking system where you can check your parcel's whereabouts at any time. But every milestone of the parcel status is indicated by a specific status. To know wh...

  • How to use manage parcels?

    We'll Cover: All Parcels On-Demand Parcels Tracking Parcels Bulk Download Introduction Here at EasyParcel, our priority is to bring you a convenient delivery experience. Thus, at every step of your journey, we accommodat...

  • How to export my parcel list to CSV file?

    Ready to book parcels in bulk? Well, it's really hassle-free here at EasyParcel. But first, let's dive into how to export your parcel list to a CSV file successfully. Open your spreadsheet in Microsoft Excel Click File > S...