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What does the parcel tracking statuses mean?
To ease your delivery experience, EasyParcel also provides a real-time tracking system where you can check your parcel's whereabouts at any time. But every milestone of the parcel status is indicated by a specific status. To know wh...
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Where can I download courier manifest as proof of collection/drop-off?
What is a courier manifest? How to download the courier manifest? What is a courier Manifest? When handing a bulk of shipments over to a courier, you can actually give the delivery heroes a list of shipment as proof of collecti...
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How to check my shipment delivery status?
We'll Cover: Track and view all parcels Track on-demand parcels Via Tracking Parcel EasyTrack Track and view all parcels Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click 'All Parcel'...
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When my parcel can be delivered?
We'll Cover: Transit time Delivery option Working days Delivery attempts Customs clearance Introduction At EasyParcel, we understand that timely delivery is essential for a positive shipping experience. The delivery of ...
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How can I bulk download shipping documents on EasyParcel?
Part of our mission to simplify your delivery process, we’re introducing an improved feature for you – download up to 500 AWBs with a single link sent to your email address! Don’t camp in front of your laptop printing one at a time any ...
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Why are my shipping documents missing the commercial invoice?
We'll Cover: Inadequate preparation Customs regulation and compliance issues Incomplete or inaccurate information Technology glitches or system errors Human error in documents handling Inadequate preparation Sometimes, ...
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When my parcel can be returned?
There are certain conditions that need to be met before a parcel can be returned. These conditions may vary depending on the courier company and the destination country. Here are some general guidelines to help you understand when your ...
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How to export my parcel list to CSV file?
Ready to book parcels in bulk? Well, it's really hassle-free here at EasyParcel. But first, let's dive into how to export your parcel list to a CSV file successfully. Open your spreadsheet in Microsoft Excel Click File > S...
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How to manage parcels via EasyParcel Mobile APP?
We'll Cover: Parcel List Receiver Info Tracking Number and AWB Parcel Status Introduction Here at EasyParcel, our priority is to bring you a convenient delivery experience. Thus, at every step of your journey, we accommo...
