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How to check my shipment delivery status?

Quick Summary

To check your shipment’s delivery status, log in to your EasyParcel SG account and head to 'Manage Parcel' > 'All Parcel'. From there, you can view all current orders and click on any tracking number to see its latest status. For a more detailed view, use the 'Tracking Parcel' tab to see the full movement timeline. If you need a quick update without logging in, simply use the 'EasyTrack' tool on our homepage by entering your tracking number and selecting your courier service.



How do I track and view all my parcels? 

Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click 'All Parcel'.

Navigating to All Parcel under Manage Parcel on the dashboard

Step 2: You can view all your parcels on one page and simply choose which parcel you wish to track, check out the status, or click on its tracking number.

Selecting a parcel tracking number from the All Parcel list


How can I track my on-demand parcels? 

Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click 'On-Demand Parcel' and choose your on-demand parcel.

Selecting On-Demand Parcel from the Manage Parcel menu

Step 2: You can view your on-demand parcel live-tracking.

Live tracking map view for on-demand parcel delivery


How do I view a detailed delivery status via 'Tracking Parcel'? 

Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click on 'Tracking Parcel', choose which parcel you want to track and simply click 'View Details'.

Clicking View Details for a specific parcel in Tracking Parcel page

Step 2: You can now view the full timeline of your parcel movement.

Detailed timeline showing parcel movement and status updates


How to use EasyTrack to check my status without logging in? 

If you're not logged in to your account, then you can use our EasyTrack for easy tracking.

Step 1: Head over to the EasyParcel website, hover over 'Features" and click on 'EasyTrack'.

Accessing EasyTrack feature from the EasyParcel homepage menu


Step 2: You will be directed to the EasyTrack page. Key in your tracking number inside the column.
Note: You may enter up to 15 tracking numbers. Separate with a semicolon (;) or return (enter).

Entering tracking numbers into the EasyTrack search field


Step 3: Select the courier service.

Selecting the specific courier service for tracking


Step 4: You will be able to see the delivery status and the estimated delivery date of your parcels.

EasyTrack results showing parcel status and estimated delivery date


If you have any issues or concerns regarding your parcel, you can contact EasyParcel's customer support for assistance.



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EasyParcel is the author of this solution article.

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