Quick Summary
EasyParcel tracking statuses indicate the real-time milestone of your shipment. "Scheduled" means your booking is successful, while "Pending for Collection" or "Drop Off" confirms the parcel is ready for the courier. Once moving, "In Transit" signifies it is on its way, leading to "Delivered" upon arrival. If you see "Delivery On Hold," the process is temporarily paused, and "Returned" or "Cancelled" indicates the shipment has been sent back to the sender or voided. For the most accurate updates, refresh your "Manage Parcel" dashboard to see the latest status synced from the courier.
To ease your delivery experience, EasyParcel also provides a real-time tracking system where you can check your parcel's whereabouts at any time. But every milestone of the parcel status is indicated by a specific status. To know what each of these statuses means, you can check them out in the table below.
| Status | Its Meaning |
| Scheduled (In Arrangement) | This means that you have successfully booked a parcel and is already scheduled for next step. |
| Pending For Collection | This means that your parcel is ready to be picked up by your chosen courier service. |
| Delivery On Hold | This means that your parcel delivery is being held on for a while until the next step can be carry out. |
| Collected | This means that your parcel has been collected by your courier. |
| Drop Off | This means that you have chosen the drop off option for your parcel. |
| In Transit | This means that your parcel is already in its way to your receiver. |
| Delivered | This means that your parcel has been successfully arrived at its destination (your receiver's location). |
| Returned | This means that your parcel has been successfully returned to your address (sender's address) |
| Cancelled | This means that you have cancelled your delivery booking. |
| Admin Cancel | This means that the EasyParcel has cancelled your parcel booking. |
It's important to note that the tracking statuses may not be updated in real-time and there may be a delay in the information being updated. You may refresh your account to get the latest status update.
Sending an On-Demand delivery? Learn more on what each status means in On-Demand delivery.