EasyParcel (Singapore) Help Centre

Login Sign Up

What should i do if can't print Air Waybill (AWB)?


Air Waybill (AWB) is a very important document to be attached to your parcels to smooth your delivery. For this reason, it is so easy to print AWB at EasyParcel. You can learn how to download your AWB here. But in the event that you cannot print your AWB, you can simply try these solutions.

Check your printer settings

Before diving into complex solutions, start with the basics. Often, printing issues can be resolved by checking and adjusting your printer settings. Here's a step-by-step guide:

Ensure Printer Connectivity: Confirm that your printer is properly connected to your computer or network. Check cables, Wi-Fi connections, or Bluetooth settings, depending on your printer type.

Paper and Ink Levels: Verify that your printer has enough paper and ink or toner. Insufficient levels can lead to incomplete or faded prints.

Printer Queue: Sometimes, print jobs get stuck in the printer queue. Access your printer settings on your computer, clear any pending jobs, and try printing the Air Waybill again.

Default Printer Selection: Ensure that the correct printer is selected as the default on your computer. If you have multiple printers, the system may be sending the print job to the wrong device.

Print Preview: Use the print preview feature to see how the Air Waybill will appear on paper. This allows you to catch any formatting issues before printing.

Buy a quality printer

If you frequently encounter printing issues, it might be time to invest in a quality printer. Here are some considerations when purchasing a new printer:

Choose a Reliable Brand: Opt for reputable printer brands known for their reliability and performance. Read reviews and consider user feedback to make an informed decision.

Printer Type: Different printers serve different purposes. If you primarily print documents, a laser printer might be more suitable. For high-quality photos, an inkjet printer could be the better choice.

Wireless Printing: Look for printers that offer wireless printing capabilities. This feature allows you to print directly from your computer, smartphone, or tablet without the need for physical connections.

All-in-One Functionality: Consider all-in-one printers that combine printing, scanning, copying, and sometimes faxing functionalities. This can be a cost-effective and space-saving solution for various office tasks.

Resolution and Speed: Assess the printer's resolution for quality prints and its speed for efficient document processing. Choose specifications that align with your specific printing needs.

You can also get a quality printer from our EasyParcel shop here to ease your AWB and commercial document printing.

Alternative: On-Demand Parcel

Here at EasyParcel, you can also book an On-Demand parcel where you don't need to print an AWB. This is a superior choice if you are not convenient to print your AWB at the time. You can learn to book an On-Demand parcel here.

EasyParcel is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.