How to create On-Demand parcels?

Jenny | EasyParcel MY

Modified on: Fri, 28 Jul, 2023 at 5:29 PM

Having an urgent document or gift need to be delivered within the same day? Count on our fast, convenient, and affordable on-demand door-to-door delivery service. Here's how you book for it!

We'll Cover:

Step by step tutorial for single drop off point delivery service
Which couriers available for single drop off point delivery service?
Step by step tutorial for multiple drop-off point delivery service
Which couriers available for multiple drop-off point delivery service?

Step by step tutorial for single drop off point delivery service

Step 1: At your Dashboard, Click"On-Demand Delivery". This is the On-Demand Delivery’s main page.

Step 2: Fill in the postcode of pick-up location then click on the “Search” button. After that, click on to the popped out postcode option (refer picture above).

Step 3: The map will then automatically jump to the pick up location. Click the “Add New Stop” button.
Step 4: Fill in the postcode of drop-off location then click on the “Search” button. After that, click on to the popped out postcode option.

Step 5: The map will then automatically jump to the drop-off location. Click the “Add New Stop” button.

Step 6: Click the “Get a Quote” button after filling up the pick up and drop-off location.

Step 7: Choose between Grab and Viamove by clicking on the “Select” button. Let's take Grab as an example.

Step 8: Fill in all the Pick up, Drop-off and Parcel’s details and Parcel Description accordingly.

Step 9: Lastly, simply click on the Pay Now button and we'll auto-arrange the Grab ride to pick up your parcel(s)!

Which couriers available for single drop off point delivery service?

Grab On-Demand
Viamove 8 hours services**
Viamove 4 hours services**

**Viamove 8 hours service: The order that booked between 12am-8:50am, driver will perform parcel collection and delivery within 10am-6pm on the collection date.

**Viamove 4 hours services: The order that booked between 12am-9:50am, driver will perform parcel collection and delivery within 11am-3pm on the collection date, while the order that booked between 9:50am-12:50pm, driver will perform parcel collection within 2pm-6pm on the collection date.

Note for Viamove On-Demand Delivery: If shipment has been booked and there’s no driver available 1.5 hours before the end of the scheduled timeslot, that booked shipment will automatically be canceled and refunds will be made into your EasyParcel account/ via payment gateway to source of payment. Kindly include order number, parcel content receiver name, contact and address on the parcel. Refer to the attachment below to identify where you can find the order number.

Step by step tutorial for multiple drop-off point delivery service

The steps are the same as above from Step 1 until Step 5. It will have a slight difference from Step 6 onwards. No worries, the tutorial is right under here!

Step 6: Key in another drop-off location’s postcode then click on the “Search” button. After that, click on to the popped out postcode option (refer picture above).

Step 7: The map will then automatically jump to the drop-off location. Click the “Add New Stop” button.

Step 8: Click the “Get a Quote” button after filling up the pick up and drop-off location.

Step 9: Choose Grab by clicking on the “Select” button. You may choose to use either Car or Bike as your preferred service type.
Step 10: Fill in all the Pick up, Drop-off(s) and Parcel’s details and Parcel Description accordingly.
Step 11: Lastly, simply click on the “Pay Now” button and we’ll auto-arrange the Grab rider to pick up your parcel(s)!