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Why is there no driver assigned to my On-Demand delivery?

There a few possible reasons why no driver has been assigned yet, including:

  • High Demand: All suitable drivers are occupied with other deliveries.
  • Traffic Jam: The closest driver is still quite far from the pick up location, thus no driver is able to accept your order booking.
  • Unsuitable Driver: The transportation type that you select may not be suitable to deliver your type of parcel.

    Learn which On-Demand delivery courier's transportation size will best deliver your parcel's contents.
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