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When will my On-Demand parcel arrive its destination?

Quick Summary

Most on-demand deliveries on EasyParcel SG aim for same-day arrival. The exact timeframe depends on several real-world factors, including the distance between locations, the type of transportation used, peak hour traffic, and current weather conditions. For the most accurate arrival estimate, you can monitor your driver’s progress in real-time through the tracking feature in your dashboard.


The delivery timeframe for On-Demand delivery varies depending on a few factors, including:

  • Distance: The distance from pick up location to drop off location may contribute to a smaller time frame to a bigger one.

  • Transportation: The type of transportation selected also could lead to a different time frame for arrival as bigger transportation requires a longer time to arrive at the destination.

  • Peak Hour: Deliveries during peak hours such as; lunchtime, holiday eves, etc. will lead to a longer time frame for arrival.

  • Time Slot: Some of the couriers such as Viamove has specific timings to collect and deliver your parcel. Click here to identify the allocated timeframe for each of the service.

  • Weather Conditions: Severe weather, such as heavy rain or storms, can slow down deliveries.
  • Traffic Congestion: Unexpected traffic jams, road closures, or accidents can cause delays.
  • Package Size and Weight: Larger or heavier parcels may take longer to handle and transport.
  • Special Handling Requirements: Parcels needing special care or handling might require additional time to ensure safe transport.

Fret not! Despite the various factors, our On-Demand Delivery couriers will do their best to deliver your parcel on the same day. To stay on top of your order update, you can also track your On-Demand delivery, where you can see the real-live progress of your driver's current location, order status and more.

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