EasyParcel (Singapore) Help Centre

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Why I failed to register my new account?

Oops! We're sorry to hear that. As having an EasyParcel account will be very beneficial for you (learn why you need an EasyParcel account) we understand this might be frustrating for you.

The reasons you may not be able to register for a new account are probably:

  • Your mobile number has been registered with EasyParcel
  • Your email address has been registered with EasyParcel


If you have already registered before, but forgotten your password, you may click on "Forgot Password", and a new prompt to change your password will be sent to your email address or an OTP to your mobile number. You'll be able to log in again with your newly-created password.

Should you still be unable to register for a new account, fret not; simply contact our dedicated support team, as they will guide you step by step. 

If you're new to EasyParcel, you may learn how to create an EasyParcel account successfully here.

E
EasyParcel is the author of this solution article.

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