What is the insurance claims requirements and timelines?
What are the required documents to file a claim? To file an insurance claim, you must submit a few important documents for the EasyParcel team and courier to launch a proper investigation. The documents required are an item invoice, ph...
How to check my shipment is entitled which insurance coverage?
All shipments made via EasyParcel are protected under Basic Insurance coverge. You can also add EasyCover protection during checkout for your shipments, which protects up to a maximum of S$5000. Kindly check your shipment insurance c...
Can I opt in for EasyCover coverage for my international shipment?
Yes, you can! We are pleased to announce the launch of the EasyCover International as part of our ongoing efforts to give you peace of mind while having a package delivered internationally through EasyParcel. This new protection pla...