EasyParcel (Singapore) Help Centre

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Can I opt in for EasyCover coverage for my international shipment?

Yes, you can! We are pleased to announce the launch of the EasyCover International as part of our ongoing efforts to give you peace of mind while having a package delivered internationally through EasyParcel. 

This new protection plan will guarantee your international shipment to be delivered internationally is secured from loss with a maximum of S$5,000 coverage for 1.8% of your parcel value.

This is exclusively designed for those of you who are always a great supporter of EasyParcel throughout the parcel delivery journey. Don’t wait, find out how we can secure your parcel with EasyCover International:-

Payment for EasyCover

1.8% of your parcel value

**For example, if your parcel value is S$500, then you will need to opt-in EasyCover with a payment of S$9 only.

Maximum Coverage

Up to S$5,000 per parcel

Couriers That Available For EasyCover

Janio, J&T, Qxpress, SingPost, Aramex, Teleport and Citylink

** Valid for standard International delivery only.

Report Time Frame

Within 15th until 25th day since the collection date

Required Documents Upon EasyCover Claim

1. Sales/purchase invoice that must be included:

  • Proof of value (item’s value)

  • Parcel content (item’s description)

2. Photo of parcel content and parcel packaging

3. Police report for parcel value S$200 or above (upon request)
**Failure to provide required documents accurately will result in the claim being declined. We at EasyParcel reserved the right to request a police report as support evidence for your EasyCover claim submission. Applicable for any parcel value more than $200 or non-first timer with parcel value less than $200.

EasyParcel is the author of this solution article.

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